Kimkim Trip Reviews

4.8
Based on 16,947 ratings
Read 16,947 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Serendipity Adventures were excellent!
Costa Rica | Jul 9 - Aug 2, 2024

K
Kenan G.
Los Angeles, CA | Reviewed on Sep 03, 2024
Serendipity Adventures were excellent! It was so helpful to have a local connection on the ground to help with everything from driving directions to restaurant recommendations to confirming our upcoming reservations. Wilman even managed to get us a better room at one resort. Rio Celeste Hideaway and Luna Lodge were two highlights of the trip. Highly recommend! Read more

Serendipity Adventures were excellent! It was so helpful to have a local connection on the ground to help with everything from driving directions to restaurant recommendations to confirming our upcoming reservations. Wilman even managed to get us a better room at one resort. Rio Celeste Hideaway and Luna Lodge were two highlights of the trip. Highly recommend!

Hotel Review
Luna Lodge

Hidden gem in the rainforest! Amazing energy, delicious food, and friendly service. A must stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Costa Rica

Super fun, very educational, and very manageable with small kids!

Quality of Experience
Guides, Drivers and Staff
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

Amazing experience like nothing else in the world.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 04, 2024

Hola Kenan!

Thank you so much for your wonderful feedback!

I’m thrilled to hear that you had a fantastic experience with us and that the local support made a difference. It’s great to know that Rio Celeste Hideaway and Luna Lodge were highlights of your trip. Your recommendation means a lot to us!

If you ever need assistance with another adventure or have any more questions, don’t hesitate to reach out.

Pura Vida! 🌟

Best of Norway August 24-Sept 2nd
Norway | Aug 25 - Sep 2, 2024

A
ANNIE C.
Canada | Reviewed on Sep 03, 2024

The Norway trip planned by Mar was absolutely brilliantly planned , well balanced between outdoors activities and cultural highlights of this country. The trip documents are well detailed and conceived. Kim Kim offers a 24/7 service in case of emergency. Mar suggestions were always on point . Having a local guide really provides peace of mind
Many thanks Mar !

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Sep 12, 2024

Dear Annie,
Thank you so much for your wonderful review! Your kind words mean a lot to me.
I’m thrilled to hear that you had a fantastic trip and loved the mix of outdoor adventures and cultural highlights!
Thank you again for choosing us. We’d love to welcome you back and help plan your next adventure. It was truly a pleasure working with you! :)
P.S. Thanks for sharing your memories with us!
My warmest regards,
Mar

We had an amazing 9 days travelling in Paris ...
France | Jun 14 - Jun 22, 2024

Francine
Francine G.
Wilkinsburg, PA | Reviewed on Sep 03, 2024
We had an amazing 9 days travelling in Paris and Tours as well as the countryside in the Loire Valley. Aline was such a huge help to me to create a trip my whole family was willing to get on a plane for. Biking through the forests to find castles to tour was just incredible and something we will never forget!
Using Kimkim let us balance my desire for all the details to be worked out ahead of time and my husbands idea to just show up and wander. Aline was able to find solutions to the (maybe...
Read more

We had an amazing 9 days travelling in Paris and Tours as well as the countryside in the Loire Valley. Aline was such a huge help to me to create a trip my whole family was willing to get on a plane for. Biking through the forests to find castles to tour was just incredible and something we will never forget!
Using Kimkim let us balance my desire for all the details to be worked out ahead of time and my husbands idea to just show up and wander. Aline was able to find solutions to the (maybe odd?) requests my two teenagers had and she was always available to help us out when we got stuck. Overall great trip, Thank you!

Hotel Reviews
Hôtel de Venise**
Paris

overall good location, helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Appart'City Tours
Tours

This place was ultimately a great home base for us, with a couch, tv laundry and lots of dinner options nearby. There was some trouble at check in because they had booked the room under the travel agents name instead of my name.

Authenticity & Character
Location
its at a shopping mall, but is on the tram line
Staff
Cleanliness & Comfort
We had two bedrooms, two showers and a couch ~ it was really a small apartment and perfect for our needs
Activity Reviews
French Cooking Class (Group Tour/4.5Hours)
French Cooking Class (Group Tour/4.5Hours)
Paris

Definitely a trip highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
We took the metro!
Full Day E-Bike guided tour, Loire Valley Chateaux  : CHAMBORD (Small Group/8Hours)
Full Day E-Bike guided tour, Loire Valley Chateaux : CHAMBORD (Small Group/8Hours)
Tours

This bike trip was so much more magical than I could have ever expected.

Quality of Experience
Guides, Drivers and Staff
Transport
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
Paris

Our guide kept us moving and was an excellent storyteller, we sampled chocolates and along the way learned the whole human history of chocolate preparation leading right into the french tradition

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Sep 04, 2024

Dear Francine,
Thanks a lot for your excellent review! You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
All the team is happy to read that you had a great time in France and enjoyed our activities and guides!
We also really have pleasure organizing this France trip for your family:)
Take care! We can't wait to organize your next trip to Europe!
Best
Aline

Andreea our trip planner was very good to wor...
Canada | Aug 18 - Aug 23, 2024

A
Arlene P.
Chicago, IL | Reviewed on Sep 02, 2024
Andreea our trip planner was very good to work with…. Prompt and accurate. Read more

Andreea our trip planner was very good to work with…. Prompt and accurate.

Hotel Review
Wingate By Wyndham Calgary Airport
Calgary

Great hotel room and breakfast; we would have like a dining room for dinner.

Authenticity & Character
Location
Near the airport and walking distance to a restaurant for dinner
Staff
Cleanliness & Comfort
Activity Reviews
Moraine Lake and Lake Louise Half Day Tour
Moraine Lake and Lake Louise Half Day Tour
Canada
Evening Wildlife Safari Guided Tour
Evening Wildlife Safari Guided Tour
Banff

Our guide was fantastic…. So knowledgeable. He even gave us cookies and a keychain….very nice!

Quality of Experience
Guides, Drivers and Staff
Transport
Banff Gondola Ride in Summer
Banff Gondola Ride in Summer
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the iconic Fairmont Lake Louise
Afternoon Tea at the iconic Fairmont Lake Louise
Canada

Gorgeous hotel wonderful waitress; food beautifully displayed.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Minnewanka Cruise
Lake Minnewanka Cruise
Canada

Comfortable bus; good guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andreea Pegulescu

Nicholas helped us plan and experience highli...
Kenya | Aug 18 - Aug 29, 2024

Erin
Erin C.
Brookline, MA | Reviewed on Sep 02, 2024
Nicholas helped us plan and experience highlights of Kenya in a trip well tailored to our family of 6 (including children ages 8 through 13). He was very knowledgeable, flexible, and professional in ensuring that our trip went smoothly and maximized everyone's enjoyment. We enjoyed a full 4-day itinerary in Nairobi to enjoy some city experiences before heading out on safari. We enjoyed the David Sheldrick's rehabilitation center, the Nairobi national park, the Giraffe center, the Bomas of... Read more

Nicholas helped us plan and experience highlights of Kenya in a trip well tailored to our family of 6 (including children ages 8 through 13). He was very knowledgeable, flexible, and professional in ensuring that our trip went smoothly and maximized everyone's enjoyment.

We enjoyed a full 4-day itinerary in Nairobi to enjoy some city experiences before heading out on safari. We enjoyed the David Sheldrick's rehabilitation center, the Nairobi national park, the Giraffe center, the Bomas of Kenya homesteads, and the Nairobi national museum. Transportation to and from these locations was comfortable and smooth, in a minivan that fit all of us easily. We hesitate to give a full 5 stars for the Nairobi stay only because our hotel (Fair Acres Boutique), while it was comfortable and nicely located, hosted a large party (conference? wedding?) on our final night there and loud music/speeches kept us all up close to 1am. This was just as we had finally recovered from jet lag so made the following day a bit of a struggle.

Our next stop was Ol Pejeta, where we enjoyed 2 nights at the Sweetwaters Serena camp (beautiful grounds right within the conservancy, including a watering hole frequented by many animals day and night; cozy and well appointed tents; great meals in a beautiful central lodge; very kind and thoughtful staff). Nicholas took us on safari throughout the conservancy and also to visit various programs including the Chimp exhibit and a Rhino rescue center.

Next we spent two nights at the Sopa Lodges in Naivasha, where we enjoyed a boat tour of the lake and a walk on Crescent Island - for beautiful distinctive scenery compared to the prior few days at Ol Pejeta. Sopa Lodge was a very impressive property - comfortable rooms within private cottages, spread across large lake-front grounds with tropical landscaping. Another excellent dining experience with a large buffet for every meal and very kind staff.

Our final stop was 3 nights in Maasai Mara, where we stayed at the Ashnil Mara camp. Another excellent lodging option - comfortable and cozy tents, beautiful dining/common area with views of the river (and occasional hippos/crocodiles), bar with a firepit, pool that the kids enjoyed greatly, fantastic food and very friendly staff. Nicholas again took us on game drives each day (based on the frequency/duration we were looking for) which were highly successful thanks to his knowledge of the park and connections with other guides.

Nicholas was an excellent host throughout the week - always pleasant, open to changes in the itinerary, ready to offer his recommendations, eager to get to know us. Our itinerary required lots of driving (3-5h between destinations, plus the game drives) on roads of varying quality and often with hectic traffic. He is an excellent driver and his 4WD vehicle was roomy enough for all 6 of us plus our luggage, and well suited for safari drives with its pop-up roof... however I would have felt a bit safer (especially on the long highway commutes) if it had cross-body seatbelts rather than just lap belts.

Overall, this is a trip that we invested a large amount of time and effort in planning, and it turned out even better than our high expectations, thanks to the dedication and expertise of Nicholas. Would not hesitate to recommend other travelers to work with Nicholas to enjoy a tailored visit to Kenya.

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Small boutique hotel in the Nairobi suburb Karen. Helpful staff, comfortable rooms. Limited breakfast menu. We were substantially disappointed/frustrated when one night the hotel hosted a large party (wedding? conference reception?) directly outside our windows until after midnight, with the music and speeches making it too noisy for any of us to sleep (and an early start the following day).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweetwaters Serena Camp
Nanyuki

Very comfortable, well furnished tents. Excellent service from staff. Wonderful dining hall overlooking the watering hole. Magical location within the conservancy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

Large resort-style property with many amenities (bar, pool, lakefront grounds, zebras and giraffe roaming the property). Excellent food (broad buffet options at every meal). Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashnil Mara Camp
Maasai Mara

Super comfortable tents. Beautiful grounds including a pool the kids enjoyed. Dining/lounge/bar area very cozy and inviting, with views of the river where we sometimes spotted hippos and crocodiles. Excellent food. Very friendly staff. Really enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nicholas Mwangi

Awesome trip, well planned and perfectly executed.
United Kingdom | Aug 15 - Aug 24, 2024

S
Suri P.
Atlanta, GA | Reviewed on Sep 02, 2024
Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum,...
Read more

Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum, was memorable. The private Jane Austen tour was fantastic, our guide Kevin was very knowledgeable provided unique insight. Our trip to the stone hedge, Dover castle, Canterbury, Cliffs and Kent was a lot of fun and got to see some of the less tourist traveled locations.

In Edinburgh, the visit to the Castle and watching the Royal Edinburgh Military Tattoo was the a great start on the first day. Planning a trip to Edinburgh again just to watch the Military Tattoo again soon. Our Whiskey tour with Graham (driver / guide) was amazing made the trip informative and very enjoyable. Trip to Lock Lomond and Stirling castle with Pete (driver / guide) was fantastic and got some great family pictures.
Overall, my family and I enjoyed the trip and created awesome family memories. Thank you Jane and Sarah for putting together a great travel itinerary and executing it flawlessly.

Hotel Reviews
Wellington Hotel by Blue Orchid
London

Good breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction and at the same time tucked in a quite neighborhood.
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh
Edinburgh,

Currently some parts of the hotel under construction, but still has a very good stay. Friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction.
Staff
Cleanliness & Comfort
Activity Reviews
London Globe Theatre Tour
London Globe Theatre Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at Harrods
Afternoon Tea at Harrods
London
Quality of Experience
Guides, Drivers and Staff
Transport
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London
Quality of Experience
Guides, Drivers and Staff
Transport
JANE AUSTEN PRIVATE TOUR BY CAR
JANE AUSTEN PRIVATE TOUR BY CAR
London
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Westminster Walk
Best of Royal London - including Tower of London and Westminster Walk
London
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Buckingham Palace
Visit Buckingham Palace
London
Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge half day tour from London
Stonehenge half day tour from London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Whisky Experience tour from Edinburgh
Ultimate Whisky Experience tour from Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Loch Lomond, Kelpies & Stirling Castle Tour
Loch Lomond, Kelpies & Stirling Castle Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 09, 2024

Hi Suri

Just returned from my holiday today to find you took the time to review your holiday and provide some insightful feedback for the lodgings, tours and guides.

Sarah and I are so happy that you and your family had such a wonderful time, and it was a real pleasure to work with you.

We would love to assist you again to plan a return visit to Scotland, UK or Europe, so feel free to reach out.

Thanks again for taking the time to review your trip. It means a lot to myself and the team.

All the best, Jane & Sarah

Wonderful 6 day vacation in Costa Rica.
Costa Rica | Aug 25 - Aug 31, 2024

Brittany
Brittany L.
Denver, CO | Reviewed on Sep 02, 2024
This was our first time in Costa Rica, and the entire experience was wonderful! We’re grateful to have worked with kimkim, especially Olman, who made planning so much easier. From the start, Olman was responsive and attentive to our travel requests, and his insights were invaluable when planning our activities. Everything during our vacation went smoothly—our transportation was always on time, our accommodations had amazing rooms with stunning views, and our prepaid excursions made... Read more

This was our first time in Costa Rica, and the entire experience was wonderful!

We’re grateful to have worked with kimkim, especially Olman, who made planning so much easier. From the start, Olman was responsive and attentive to our travel requests, and his insights were invaluable when planning our activities. Everything during our vacation went smoothly—our transportation was always on time, our accommodations had amazing rooms with stunning views, and our prepaid excursions made check-in easy. We appreciated Olman’s thoughtful itinerary, which included time to rest after travel and between activities. His planning helped us avoid fatigue and fully enjoy our trip. Graciela also reached out as a point of contact during our stay in Costa Rica, which provided a sense of reassurance even though we didn’t need any assistance.

Here are some specific highlights:

La Fortuna: It took about 2.5 hours to reach La Fortuna from San Jose airport. Our driver, Leo, was incredibly kind, pointing out sights and offering to stop along the way. We loved staying at Los Lagos. Our room was within walking distance of the hot springs with a view of Arenal Volcano. Our tour with North Adventures, led by Monica and Caylor, was exceptional. They even spotted a three-toed sloth on the way to an activity and stopped for photos. Monica seamlessly switched between Spanish and English for our small group and offered great food recommendations in La Fortuna. The included lunch at Restaurante Las Tablas provided incredible casado with fish and chilera.

Monteverde: The lake crossing from La Fortuna to Monteverde was stunning. We stayed at Hotel Ficus, and it was our favorite place during the vacation. The reception staff—Dylan, Aylin, and Anna—were extremely kind and helpful. The town was close enough to walk to and far enough to avoid traffic noise. We were also lucky with our tour guides at Don Juan, Treetopia (Jason, Sebastian, Greivin, Daniel), and the night tour with Cristian.

Gulf of Papagayo: Our hotel, Bosque Del Mar, had beautiful rooms and was just a short walk from the beach, which felt almost private due to the lack of crowds. It was farther away from stores so we needed to take a taxi but it wasn’t an issue. The reception staff was very helpful and assisted us in booking a last-minute catamaran excursion (Marlin Del Rey) on our final day. We saw whales and snorkeled, and it was the perfect way end to our vacation in Costa Rica.

Thank you to everyone who made this trip unforgettable. We look forward to visiting again!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

We loved staying at Los Lagos. Our room was within walking distance of the hot springs with a view of Arenal Volcano. The hotel restaurant had delicious food.

Authenticity & Character
Location
Access to hot springs, short driving distance to the town
Staff
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Hotel Ficus was our favorite place during our vacation. The reception staff—Dylan, Aylin, and Anna—were extremely kind and helpful. The town was close enough to walk to, yet far enough to avoid traffic noise. It had incredible views of the clouds and was close to amazing restaurants and a delicious panadería.

Authenticity & Character
Location
Staff
Dylan, Aylin, and Anna went out of their way to provide us recommendations and to help us with activities.
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

The hotel had beautiful rooms and was just a short walk from the beach, which felt almost private due to the lack of crowds. The reception staff was very helpful, assisting us in booking a last-minute catamaran excursion (Marlin Del Rey).

Authenticity & Character
Location
We enjoyed how close it was to the beach but wished it had easier access to more restaurants, grocery store.
Staff
In addition to the reception staff, the restaurant staff were extremely kind.
Cleanliness & Comfort
Activity Reviews
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
The included lunch at Restaurante Las Tablas featured an incredible casado with fish and chilera.
Guides, Drivers and Staff
Our tour with North Adventures, led by Monica and Caylor, was exceptional. They even spotted a three-toed sloth on the way to an activity and stopped for photos. Monica seamlessly switched between Spanish and English for our small group and offered great food recommendations in La Fortuna.
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde
Quality of Experience
Guides, Drivers and Staff
For the hanging bridge guided walk, Jason was very knowledgeable and pointed out birds we would have likely missed. We greatly enjoyed our time with Sebastian, Greivin, Daniel while ziplining.
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Cristian was very personable and knowledgeable. It was incredible how he could find insects, snakes, birds in the dark! He was very nice in helping all of us take pictures.
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Sep 02, 2024

Hello Britanny,

Thanks for your detailed review!
My team is so happy to know you had a wonderful time in Costa Rica exploring some of the most incredible destinations and enjoying unique experiences!

I am glad to know the vacation went smoothly and I hope you can visit us once again to continue exploring new adventures!

Thanks for trusting in us!

Pura Vida,
Olman

Outstanding Specialist!
Iceland | Aug 23 - Sep 1, 2024

Sam
Sam O.
Atlanta, GA | Reviewed on Sep 02, 2024
Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road! Read more

Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road!

Hotel Review
City Center Hotel
Reykjavik

Front desk service can be bit inconsistent .... Although it is in the center of everything ...very noisy at night to sleep. windows need to be sound proof... partying can go on until 5am. Parking is an hassle, need to 6-7 blocks o find overnight parking. City of Reykjavik parking enforcement is predatory and ticket for even a few minutes of parking to unload luggage (be careful)...

Authenticity & Character
Nice modern hotel with good facilities and close to everything/
Location
Sound proof window, temprary parking for guests to unload... consistentant service at the front desk.
Staff
Some are excellent and others were totally unhelpful and mis-informing.
Cleanliness & Comfort
Clean hotel...
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 02, 2024

Thanks Sam! I'm happy that you had a great time in Iceland. Next time I'll try to order the Northern Lights for you :)

Quito and the Galapagos - Equador 2024
Galapagos Islands | Aug 13 - Aug 22, 2024

caitrinad@yahoo.co.uk
[email protected] A.
United Kingdom | Reviewed on Sep 02, 2024
We had a fantastic trip to Ecuador - Quito and the Galapagos- and will treasure the memories forever. Angie at KimKim worked closely with my husband and myself both in terms of organising our trip but also keeping in touch during our trip to make sure everything was perfect. Our hotels were perfect for our family and the trips - boat trips and land based adventures - were fabulous. We were looked after and provided with lots of information which really added to our wonderful trip. Read more

We had a fantastic trip to Ecuador - Quito and the Galapagos- and will treasure the memories forever.

Angie at KimKim worked closely with my husband and myself both in terms of organising our trip but also keeping in touch during our trip to make sure everything was perfect.

Our hotels were perfect for our family and the trips - boat trips and land based adventures - were fabulous. We were looked after and provided with lots of information which really added to our wonderful trip.

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora

We loved everything about the hotel - it was fab!

Authenticity & Character
Modern but had character and was very tasteful. Definitely 5 star!
Location
Perfect as not on sea front but not too far away from anything - we loved it!
Staff
All amazing - helpful on every level!
Cleanliness & Comfort
We all loved it - comfy beds, lovely sheets, clean and lovely
Galapagos Sunset Hotel
Puerto Baquerizo Moreno

Great location and facilities were all perfect for our family. Front desk staff were very helpful too - restaurant recommendations and activity suggestions 😊

Authenticity & Character
Modern and not much character - but clean, perfect location, comfortable and safe
Location
Perfect - close to pier and all restaurants
Staff
Always helpful
Cleanliness & Comfort
La Casona de La Ronda
Quito

This was a lovely hotel. Great location, wonderful building and fab staff.

Authenticity & Character
Had a wonderful feel to the hotel and we loved it
Location
Very central to old town and a cheap taxi/Uber to other locations. Very easy to walk to keep sires
Staff
Always helpful - nothing was a problem
Cleanliness & Comfort
Clean and comfortable beds, clean shower and towels- all lovely!
Activity Reviews
Visit to another uninhabited island
Visit to another uninhabited island
Galapagos Islands

A long trip but the same boat and crew as our previous day trip to North Seymour. The snorkeling whilst colder was amazing. We saw penguin’s, black tipped reef shark, anchovies, rays and loads of colorful fish. 🐠

Quality of Experience
Crew, guide and boat all fantastic
Food
Great food again - snacks, cakes and champagne
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

We loved it all - whilst we didn’t see too much when snorkeling the walk around the island looking at the nesting birds - blue footed Boobies and Frigate birds were amazing. Also the marine iguana 😊

Quality of Experience
Journey, boat, crew, guide and wildlife all amazing. As was the company of other guests.
Food
Fabulous!
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

This didn’t take too long but was an interesting and informative visit

Quality of Experience
Guides, Drivers and Staff
Transport
We walked with our guide from the hotel - nice to stretch our legs.
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

We loved it all - a great start to our Santa Cruz expedition. Giant turtles were amazing

Quality of Experience
Food
Lunch at the venue was great
Guides, Drivers and Staff
Transport
360° Tour
360° Tour
Isla San Cristóbal

The snorkeling was great at all locations and our guide was brilliant- taking photos and videos of everything which he shred. Boat crew were great too despite the return journey being very bumpy! Wet suit definitively needed, which we had been advised about.

Quality of Experience
Food
Food on board was very good and snacks were also provided
Guides, Drivers and Staff
Guide and boat staff were fab - very helpful throughout our trip.
Transport
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands

We did this trip on our own as the guide instead took us to the beach to see the Sea Lions and to the only lake in San Cristobal- El Junco

Quality of Experience
Lots of information and detail provided by the guide
Food
We had lunch at a local restaurant before setting off on the trip - hard to avoid meat but not bad!
Guides, Drivers and Staff
Guide was very helpful, chatty and good company
Transport
It was on time, fit us all in and waited at each location
Local specialist: Angie Maldonado
Angie
Angie Maldonado
Local specialist in Quito - Ecuador | Replied on Sep 03, 2024
Dear Caitrin, Thank you so much for your kind words! I am absolutely thrilled to hear that you and your family had such a fantastic time in Ecuador and the Galapagos! It was a true pleasure working with you and your husband to create a memorable adventure, and I'm glad everything went smoothly. I’m delighted that the hotels, boat trips, and land-based adventures were perfect for your family. It’s wonderful to hear that you felt well taken care of and that the information provided added to... Read more

Dear Caitrin,

Thank you so much for your kind words! I am absolutely thrilled to hear that you and your family had such a fantastic time in Ecuador and the Galapagos! It was a true pleasure working with you and your husband to create a memorable adventure, and I'm glad everything went smoothly.

I’m delighted that the hotels, boat trips, and land-based adventures were perfect for your family. It’s wonderful to hear that you felt well taken care of and that the information provided added to your experience!

Thank you for choosing to travel with us, and I hope to have the pleasure of helping you plan another incredible journey in the future!

Wishing you all the best,
Angie

Thinking of visiting Indonesia? Don't doubt it, contact Yuqqa
Indonesia | Aug 4 - Aug 14, 2024

Paula
Paula L.
Singapore | Reviewed on Sep 02, 2024
We had an amazing experience in Indonesia with Yuqqa from Kimkim!
From the very beginning we discussed plans that worked for my whole family and for different reasons we had to change them a few times, Yuqqa patiently helped us until we could finally get a very detailed full itinerary.
From then and until we came back home we felt accompanied by Yuqqa, sending her questions of any kind at any time of the day that were responded promptly. If any issues arouse she would quickly find a way to...
Read more

We had an amazing experience in Indonesia with Yuqqa from Kimkim!
From the very beginning we discussed plans that worked for my whole family and for different reasons we had to change them a few times, Yuqqa patiently helped us until we could finally get a very detailed full itinerary.
From then and until we came back home we felt accompanied by Yuqqa, sending her questions of any kind at any time of the day that were responded promptly. If any issues arouse she would quickly find a way to work around it and listened to our feedback.
All the activities she booked for us were of quality, the drivers and guides were super professional and lovely people, they would give the extra mile to help us and make us feel comfortable.
We learnt a lot from the Indonesian culture, we visited many interesting places like the Brahmavihara Monastery and the floating temple, staying on a boat in Komodo was a great idea and this let us enjoy amazing sunrises and sunsets on the boat, fantastic snorkeling plus swimming with manta rays and visiting the pink beach. Some activities like rafting and quads were great adventures and again of quality, trekking up Mount Batur to enjoy the sunrise is something we'll never forget. I can continue describing the amount of things that we did and we enjoyed them all!
So the only thing remaining is to thank Yuqqa for her extensive help during our trip. We will never forget it!

Activity Reviews
Visit to Brahmavihara Monastery
Visit to Brahmavihara Monastery
Indonesia

This monastery is really beautiful and has an amazing energy. I had to sit and meditate, it gives you peace. I will go back.

Quality of Experience
Sunrise trek to Mount Batur
Sunrise trek to Mount Batur
Indonesia

It's an amazing experience! getting to the top and wait for the sunrise was somehting we'll never forget. It was a challenging trek and also very cold on top but definitely worth it. You even get a small breakfast on top.

Quality of Experience
Experience Rafting in Ayung River
Experience Rafting in Ayung River
Ubud, Bali

All those many stairs going down to the river, just that was beautiful. The guide was fantastic and the experience was really lovely. Not challenging at all but enjoyable views everywhere.

Quality of Experience
Komodo Cruise Day 3
Komodo Cruise Day 3
Indonesia

Swimming with the manta rays was a real highlight in our boat trip. And the crew made sure that we enjoyed it all.

Quality of Experience
Komodo Cruise Day 1
Komodo Cruise Day 1
Indonesia

Our guide Shony was fantastic! He was with us all the time helping with anything that we needed and making sure we had fun. The crew in boat was very friendly as well. We loved our experience.

Quality of Experience
Food
Guides, Drivers and Staff
ATV Ride Ubud
ATV Ride Ubud
Indonesia

Fun, fun!! all the way. Yes, we enjoyed it a lot

Komodo Cruise Day 2
Komodo Cruise Day 2
Indonesia

The komodos are impressive and the good thing is that we got a private guide but there is a lot of people and I felt a bit that the poor animals and chased by us humans.

Canoe & Trekking at Bratan Lake
Canoe & Trekking at Bratan Lake
Indonesia

It was a good idea to canoe to see the floating temple and then get to the other side where we went across a jungle and learnt a lot about it.

Experience VW Safari Car Tour - Ubud
Experience VW Safari Car Tour - Ubud
Ubud, Bali

We loved our guides and going in those open cars was fun. We had fun and learnt a lot. It's a bit sad that some places became a bit instagramable like the ricefields but we loved the nature part.

Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Sep 05, 2024
Hi Paula, Thank you so much for your trust and fantastic feedback! 🥰 I’m delighted to hear that you and your family had such an amazing time in Indonesia. I’m glad the itinerary, activities, and guides exceeded your expectations. Komang our driver sending a warm greetings as well. He told me how such warm persons you are all! He had a great time too hehe :D Your kind words mean a lot to us. It was a pleasure to assist you, and if you ever need help planning another adventure in Indonesia,... Read more

Hi Paula,

Thank you so much for your trust and fantastic feedback! 🥰 I’m delighted to hear that you and your family had such an amazing time in Indonesia. I’m glad the itinerary, activities, and guides exceeded your expectations.

Komang our driver sending a warm greetings as well. He told me how such warm persons you are all! He had a great time too hehe :D

Your kind words mean a lot to us. It was a pleasure to assist you, and if you ever need help planning another adventure in Indonesia, just let me know!

Wishing you endless excitement and adventure ahead! :))

Sunny greetings from Bali,
Yuqqa ✨

We took a two-week trip in August of 2024, wh...
Morocco | Aug 17 - Aug 29, 2024

R
Riaz R.
Flagami, FL | Reviewed on Sep 02, 2024
We took a two-week trip in August of 2024, which was organized by Majid. We loved our trip! The itinerary was perfect, with just the right amount of time at each location. The accommodations were very nice, and the local guides were great. Majid did a fantastic job of organizing the whole thing. The best part of the trip was our driver/guide, Ismael. He has the perfect personality for the job: fun, well-informed, and kind. He was a great driver and a very interesting person to chat... Read more

We took a two-week trip in August of 2024, which was organized by Majid.

We loved our trip! The itinerary was perfect, with just the right amount of time at each location. The accommodations were very nice, and the local guides were great. Majid did a fantastic job of organizing the whole thing.

The best part of the trip was our driver/guide, Ismael. He has the perfect personality for the job: fun, well-informed, and kind. He was a great driver and a very interesting person to chat with during the drives from one location to the next. The whole family missed him on the days we were not with him. By the end of the trip, it felt like he was part of the family.

Also, the WIFI in the van was a very nice touch.

Overall, we could not be happier with our experience with our tour.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 02, 2024

Dear Riaz,
Thank you so much for taking the time to share your wonderful feedback about your recent trip to Morocco! I am thrilled to hear that you had an amazing experience with Kimkim and Under Moroccan Sun. It's clear that Ismael, your driver/guide, was the true star of the show! His warm personality, knowledge, and driving skills made a significant impact on your trip, and we're so glad you felt like he was part of the family by the end of it. We're also happy you appreciated the WiFi in the van - it's a small touch that can make a big difference!
Majid

very efficient and obliging team
Norway | Aug 22 - Aug 31, 2024

J
Jonathan S.
Australia | Reviewed on Sep 02, 2024

Mathia and colleagues were very helpful, obliging and efficient throughout the process including during the trip when we required various changes to the schedule.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 02, 2024

Dear Jonathan and Caro,
Thank you very much for your kind review.
It was a pleasure to have you on board and help with the modifications you needed during the journey.
I am happy to hear you have appreciated our efficiency and on-time assistance. I hope you will come back to Norway in the wintertime to admire the Northern Lights spectacle and cooperate with me again.
I wish you and your family all the best. :)
Mathia

First and foremost, a huge thank you to Maria...
Italy | Aug 19 - Aug 28, 2024

Jay
Jay G.
Atlanta, GA | Reviewed on Sep 02, 2024
First and foremost, a huge thank you to Maria with KimKim for her expertise in coordinating our trip! The accommodations were all unique, comfortable and perfect regarding locations. The promptness by the private drivers, train rides and coordination of all the logistics moving us to three different destinations in Italy was seamless! The tour guides and private events were most enjoyable hosted by the most amazing people! Thank you for the most enjoyable trip of a lifetime!😎 Read more

First and foremost, a huge thank you to Maria with KimKim for her expertise in coordinating our trip! The accommodations were all unique, comfortable and perfect regarding locations. The promptness by the private drivers, train rides and coordination of all the logistics moving us to three different destinations in Italy was seamless! The tour guides and private events were most enjoyable hosted by the most amazing people! Thank you for the most enjoyable trip of a lifetime!😎

Hotel Reviews
Grand Hotel Riviera
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caruso Place Hotel
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Donna Lucrezia
Rome

Nelson our host was so accommodating and very hospitable!

Authenticity & Character
Location
Staff
Nelson
Cleanliness & Comfort
Activity Reviews
Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Visit of Naples Underground Ruins
Private Visit of Naples Underground Ruins
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of the Pompeii Ruins
Private Guided Tour of the Pompeii Ruins
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy

Fonzie the boat captain was exceptional! The cruise along the Amalfi Coast was at the top of the list gor our trip! Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 02, 2024

Dear Jay,
Thank you so much for your wonderful review!

We're happy that our local partners and expertise helped make your journey through Italy truly special.

If you have any future travel plans in Italy, we’d be delighted to assist again.

Wishing you many more amazing travels!

Warm regards,
Maria Grazia

We absolutely loved Samir. He took such good ...
Morocco | Aug 18 - Aug 26, 2024

Rebecca
Rebecca F.
Ashburn, VA | Reviewed on Sep 02, 2024
We absolutely loved Samir. He took such good care of us. I will see him again for future trips. He was our driver for 9 days.. AMAZING Read more

We absolutely loved Samir. He took such good care of us. I will see him again for future trips. He was our driver for 9 days.. AMAZING

Hotel Review
La Mamounia
Marrakech

Courtly service. But worth every penny.

Authenticity & Character
Location
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 02, 2024

Hi Rebecca,

Thank you so much for your wonderful review! We're glad to hear that you had such a positive experience with Samir. He truly goes above and beyond to make sure our guests have a memorable journey. We’re delighted to know that you plan to travel with us again in the future, and we can't wait to welcome you back! Safe travels until then! 😊

Best Wishes,
Abdel

Friends exploring 3 regions of Ecuador Andes, Amazon, and Gallopagos
Ecuador | Aug 7 - Aug 28, 2024

Judith
Judith M.
Denver, CO | Reviewed on Sep 01, 2024
The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and... Read more

The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and explain, his English, his joy of life and enthusiam, his patience, his driving ability was top notch. He was the BEST. Seeing so much like Quito, the equator museum, the cooking class, hiking to the base camp of Cotapaxi and staying at the Hacienda near the park there, Mindu and the chocolate factory, Otavala and the Hacienda there, Cocachi, Banos and the waterfalls were incredible. Staying at the Wyndham by the aiport and being able to enjoy their marvelous breakfast before our flight to the Yunisani Napa cultural center in the Amazon and the again from Gallopagos was convenient and top notch. Although each island in the Gallapogos had its own charm and beauty and all of the excursions and guides were amazing and superb my personal favorite hotel was the Cassa playa Mann in San Cristobal. The family owners Jose and Lucy and hammocks on the patio and the breakfast were great. Wilson our guide of the town and museum was enthusiastic to share his love for his island. In Santa Cruz Felipe our guide for Seymore island was great pointing out and telling so much about the plants and wildlife and our guide for the Darwin Center and El Chato tortoise reserve was a pleasure and made sure we enjoyed all parts including a great coffee at 1835 before we started. Having a liesure day and exploring Tortuuga Bay was so incredible and enjoying the pool at the hotel La Fiesta was wonderful , but realized their is still more to explore on this island. On San Isabel it was amazing to be staying right on the beach at the Albermarle and loved the quiet of the island. I think my favorite tour with guide Luis on Los Tuneles was one of my favorites. Luis took such care of every person on the tour and made sure that everyone saw the animals and then sent us pictures and videos he took. An amazing memory. Tintoreras and the Volcano were super tours as well and renting bikes to go the the Wall of Tears was a wonderful way to spend our last day seeing black marine iguanas, land tortoise, pink flamingos, sea lions, and many birds along the way. Thank you Nicholas for creating a unforgetable memory for us.

Hotel Reviews
Casa Playa Mann
Puerto Baquerizo Moreno

The decor and hospitality are superb of this family owned hotel. Lucy and Jose are great. The breakfast is good. The hammocks on the balcony in our room was awesome and relaxing overlooking the ocean. The beds are comfortable.

Authenticity & Character
Family owned and charming authenticity
Location
Though not right on the beach it is close and the view is great which made it perfect. Very close walk to a swimming beach.
Staff
Kindness, attentive, spoke great English,
Cleanliness & Comfort
Ikala Quito Hotel
Quito
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Great chef and excellent food. So much fun and a great way to experience the food of Quito.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Luis the guide with Luis the captain and Eduardo the first mate were top notch. Luis made sure everyone got to see all the animals during the snorkel, and took some great pictures. Luis the captain cpuld really navigate the boat allowing us great views of the blue footed boobies on unity rock.
Transport
Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Sep 02, 2024

Dear Judith,

It was more than a pleasure having you and the girls here in Ecuador, we are so thankful to hear that you had an incredible time here! I loved seeing the pictures of your trip in all sorts of places, especially the ones in Cotopaxi, Sebas also loved being part of your trip and I'm sure he will love hearing your feedback :)

Meeting you and the group was really fun and I hope you enjoyed it as much as I did, we look forward to having you in South America sometime in the near future and we are ready to welcome you with open arms for another dream-like adventure.

Yours,
Nick

Friendly travel service that treats you like family and creates unforgettable experiences
Kenya | Aug 19 - Aug 30, 2024

Scott
Scott S.
Seattle, WA | Reviewed on Sep 01, 2024
This was the second epic trip that we booked through KimKim and could not speak higher of the knowledge, professionalism and dedicated support we received once again on this two week trip through Kenya. Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers. They really listened to what our goals were for the trip - both adventure and budget wise - and customized a trip that we could never have put yigether on our own. The safaris were... Read more

This was the second epic trip that we booked through KimKim and could not speak higher of the knowledge, professionalism and dedicated support we received once again on this two week trip through Kenya. Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers. They really listened to what our goals were for the trip - both adventure and budget wise - and customized a trip that we could never have put yigether on our own.

The safaris were all memorable as were the hotels and provided meals. They were also wonderful to work with in terms of answering questions and really picking our brains to find things to see that were attuned to our ideals of fun stuff to do.

Most impressive was their availability while on the trip. Whenever we had a question or perhaps hit a small snag, they were immediately available to right any wrong or perhaps instant ways to make quick changes to the itinerary. When we wanted to add a visit to a museum that wasn’t on the original plan, they immediately made it happen.

It was also clutch to have our own driver, Peter, for the entirety of the trip who was friendly and always open to our whims of stopping at a roadside attraction or taking us to a specific spot for lunch. He was so nice and so pleasant to let us just wallow in the beauty of the countryside without always feeling the need to create conversation.

Can’t speak highly enough about KimKim’s partners that they chose to work with. They take the headache out of travel and let you just sit back and enjoy the wonders of your trek.

Can’t wait for our next adventure and working with another top notch team!

Hotel Reviews
Sarova Whitesands Beach Resort & Spa
Mombasa

Beautiful property right on the white sand beaches of the Indian Ocean. Super friendly staff and an endlessly diverse buffet makes this a jewel. Ask for a room with an ocean view. The swim up pool bar is also a joy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rhino Watch Safari Lodge

A charming retreat hotel conveniently located in Aberdare between several national parks. The staff is wonderfully friendly and the food was above average with a nice variety of selections. The individual cottages differ in size and style. If you don’t want to be too earthy, then stay away from the tent cabins as they are just that…tents. The problem with all the different rooms is none have heat. So if the weather is chilly, the rooms are a cold bummer. The WiFi is also really weak throughout the property and especially in the rooms. There is also no tv in the rooms, so know what you’re getting here. If more of a rustic feel without the modern benefits if what you want, this is the place. Oh, and the piped in muzak into the dining and bar area was terrible covers of American pop standards played over and over again. How about some local, Swahili stylings or something to put the guest in the mood of being in central Africa. Big miss.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heat in rooms
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Sep 02, 2024

Thank you so much for your kind words! It was a pleasure to work with you and to help create a memorable trip through Kenya. Stephen, Peter, and I are thrilled that you enjoyed the safaris, accommodations, and personalized touches. We’re so glad we could make your experience seamless and enjoyable. Looking forward to planning your next adventure!

KimKim was amazing from start to finish!
Greece | Aug 15 - Aug 30, 2024

J
Jennifer L.
Canada | Reviewed on Sep 01, 2024
KimKim was amazing from start to finish - Mariliza created a Greece itinerary that met all our family’s needs / interests and the trip surpassed our expectations. From the seamless airport/ferry transfers and car rental to the lovely, centrally located hotels and memorable top notch tours (sea kayaking, cooking class, guided hike, historical tours, village food tour) - everything was wonderful! The trip planning was so easy and saved me hours of time. We appreciated how responsive... Read more

KimKim was amazing from start to finish - Mariliza created a Greece itinerary that met all our family’s needs / interests and the trip surpassed our expectations. From the seamless airport/ferry transfers and car rental to the lovely, centrally located hotels and memorable top notch tours (sea kayaking, cooking class, guided hike, historical tours, village food tour) - everything was wonderful! The trip planning was so easy and saved me hours of time. We appreciated how responsive Mariliza was throughout the process, including occasional check-ins during the trip. Thank you for helping us to create wonderful memories!

Hotel Reviews
Europa Hotel Olympia
Olimpia

Beautiful pool and perfect family room for 4.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Golden Age Hotel Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pension Dafni
Nafplio

Lovely inn - perfect location, comfortable room, breakfast included.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galaxy Hotel Naxos
Naxos

Great location, perfect family room, nice pool facilities and food service. Close to the beach!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sophia Luxury Suites
Santorini

Stunning suite, incredible view, so spacious and beautifully decorated.

Authenticity & Character
Huge cave-like suite with a private rooftop plunge pool.
Location
Staff
Staff carried our heavy luggage down narrow paths/stairs. They also delivered breakfast to our door and were available through What’s App.
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Beautiful modern suite, rooftop pool and great service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Some challenges understanding the guide - he was very knowledgeable and passionate but was sometimes difficult to understand his English.
Guided Kayaking Trip Along the Argolis Gulf
Guided Kayaking Trip Along the Argolis Gulf
Nafplio

Great way to learn about the history of Nafplio and enjoy the beautiful scenery.

Quality of Experience
Snorkelling experience, fruit and homemade cake snack on a private beach, beautiful views from the water.
Guides, Drivers and Staff
Amazing guide (Oscar)
Transport
🍴 Private Nafplio Cooking Class
🍴 Private Nafplio Cooking Class
Nafplio

Fantastic evening! Amazing food and wine. Wonderful hosts / chef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover eternal Olympia
Discover eternal Olympia
Greece

Our guide was superb - really brought ancient Olympia to life.

Quality of Experience
Guides, Drivers and Staff
⛵ Naxos Sailing Cruise
⛵ Naxos Sailing Cruise
Naxos

Beautiful way to see the Naxos shoreline. Good food, company, 3 stops for swimming/snorkelling.

Quality of Experience
Food
Guides, Drivers and Staff
Caldera Hike
Caldera Hike
Santorini

Amazing walk from Imerovigli to Oia. We could have done it on our own but learned so much from the guide about Santorini - definitely worth it! Picnic lunch at a nearby farm was a surprise - delicious and unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour of Chania Villages
Food Tour of Chania Villages
Chania

Perfect way to see the Crete countryside and learn about the people, food, history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Sep 03, 2024

Dear Jeniffer,
It was a pleasure to cooperate and plan your trip for you and your family!
We were very happy to welcome you to Greece and show you our beautiful country!
Thank you so much for your kind words and your detailed feedback, it helps us a lot to be better in our services.
We hope to see you again! :)
warmly,
Mariliza and Afea Team!

An Unforgettable South African Adventure
South Africa | Aug 10 - Aug 15, 2024

M
mikayla b.
Denver, CO | Reviewed on Sep 01, 2024
Our recent journey through South Africa was an experience we’ll cherish forever. The breathtaking landscapes, incredible wildlife, and rich cultural experiences made this trip truly unforgettable. While every moment was special, a few highlights, along with the exceptional support of our tour planner, Nadia, stood out. The safari at Aquila Private Game Reserve was a highlight of our trip. Witnessing elephants, lions, and rhinos up close in their natural habitat was thrilling. The early... Read more

Our recent journey through South Africa was an experience we’ll cherish forever. The breathtaking landscapes, incredible wildlife, and rich cultural experiences made this trip truly unforgettable. While every moment was special, a few highlights, along with the exceptional support of our tour planner, Nadia, stood out.

The safari at Aquila Private Game Reserve was a highlight of our trip. Witnessing elephants, lions, and rhinos up close in their natural habitat was thrilling. The early morning safari, with the sun rising over the vast reserve, was particularly magical—something we’ll remember forever.

Another standout was our visit to Boulders Beach to see the penguins. Watching these charming creatures waddle along the beach and swim in the clear waters was both adorable and awe-inspiring. The drive along Chapman’s Peak to get there was equally stunning, offering dramatic coastal views that took our breath away.

Our hike up Lion's Head was the perfect way to soak in the beauty of Cape Town. The panoramic views from the summit were breathtaking, with sweeping vistas of the city, the Atlantic Ocean, and Table Mountain. The hike was challenging but incredibly rewarding.

Throughout our trip, Nadia, our tour planner, was an absolute lifesaver. She meticulously organized every detail, ensuring that our journey was seamless from start to finish. She was always available to answer our questions via text, book cars when needed, and even helped us in a pinch with a car. Her dedication and attention to detail made our trip stress-free and allowed us to fully enjoy every moment. Thanks to Nadia’s expert planning and the incredible experiences we had, this trip to South Africa was truly one for the books.

Hotel Review
The Winchester Hotel
Western Cape

Beautiful hotel right on the beach where we walked in the morning. The breakfast selection was great and staff super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day driver guide and transfer/day tour
Full day driver guide and transfer/day tour
South Africa

We fully enjoyed our day with Kegan, including wine, tea, chocolate, gin and beer tastings. The views were spectacular.

Quality of Experience
Guides, Drivers and Staff
Kegan was a very fun tour guide and I would be happy to be on any trip guided by him again.
Transport
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa

A highlight of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Sep 02, 2024
Hi Mikayla Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your journey through South Africa was an unforgettable experience. It was a pleasure to be part of planning such a special trip for you. The moments you’ve described, from the magical safari at Aquila Private Game Reserve to the charming penguins at Boulders Beach and the breathtaking views from Lion's Head, truly capture the essence of South Africa’s beauty. I’m so glad you were able to fully... Read more

Hi Mikayla

Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your journey through South Africa was an unforgettable experience. It was a pleasure to be part of planning such a special trip for you.

The moments you’ve described, from the magical safari at Aquila Private Game Reserve to the charming penguins at Boulders Beach and the breathtaking views from Lion's Head, truly capture the essence of South Africa’s beauty. I’m so glad you were able to fully immerse yourselves in these experiences.

Your kind words are much appreciated. It was my pleasure to ensure everything was seamless and stress-free for you. Knowing that you enjoyed every moment and felt supported throughout your trip is the best reward I could ask for.

Thank you once again for allowing me to be a part of your South African adventure. I hope we have the opportunity to plan another incredible journey together in the future!

Warm regards,
Nadia

The weather is so unpredictable in Norway. Bu...
Norway | Aug 23 - Aug 30, 2024

Agata
Agata M.
Newark, NJ | Reviewed on Sep 01, 2024
The weather is so unpredictable in Norway. But the sights and experiences are of very high quality so it isn’t that important to have just sunny days. The people are very lovely. Whether they are Norwegians or seasonal workers from other European countries. We had a lot of questions and people were very open to conversation. Our focus for this trip was to get to know the major cities Oslo and Bergen and see some fjords and nature on the way. The tours and experiences booked by our... Read more

The weather is so unpredictable in Norway. But the sights and experiences are of very high quality so it isn’t that important to have just sunny days.

The people are very lovely. Whether they are Norwegians or seasonal workers from other European countries. We had a lot of questions and people were very open to conversation.

Our focus for this trip was to get to know the major cities Oslo and Bergen and see some fjords and nature on the way.

The tours and experiences booked by our planner, Mar, were a great introduction to Norway.

Kim Kim is a great service because they deliver a great experience without the headache of figuring out logistics for those new to the country. It definitely made me more at ease and allowed me to just enjoy the vacation and focus on learning about the culture, language and people.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Sep 12, 2024

Dear Agata,
Thank you for your review!
I’m thrilled to hear that our help with the experiences and logistics made your trip more enjoyable and stress-free, allowing you to relax and immerse yourself in the local culture :)
We’d love to welcome you back and help plan your next trip whenever you’re ready —it was truly a pleasure working with you!
Thanks once again for choosing us and letting us plan your Norwegian adventure!
My very best,
Mar

Clem was patient and knowledgeable with plann...
Austria | Aug 22 - Aug 31, 2024

Robyn
Robyn B.
Canada | Reviewed on Sep 01, 2024
Clem was patient and knowledgeable with planning for our trip to Budapest, Vienna and Prague. All events were planned well and clearly marked. We spoke a few times and made sure that our trip included both cultural activities and activities involving nature as well as time for my family to explore on our own. Hotel locations were great. One hotel was in need of renovation and when I told Andrew ( he took care of us while we were abroad and he works w Clem) he apologized, gave our feedback to... Read more

Clem was patient and knowledgeable with planning for our trip to Budapest, Vienna and Prague. All events were planned well and clearly marked. We spoke a few times and made sure that our trip included both cultural activities and activities involving nature as well as time for my family to explore on our own. Hotel locations were great. One hotel was in need of renovation and when I told Andrew ( he took care of us while we were abroad and he works w Clem) he apologized, gave our feedback to the hotel and made sure our subsequent rooms in different cities were lovely.
I was in touch with Andrew for advice a few times along our journey and he was always available and answered promptly. I wouldn’t hesitate to use Kim Kim again to have a knowledgeable guide help with planning and logistics and to lend ground support when needed, while you are abroad. Robyn

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Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Sep 02, 2024
Dear Robyn, Thank you so much for your kind words and detailed review! It was a pleasure assisting you in planning your trip to Budapest, Vienna, and Prague. I’m delighted to hear that the itinerary we put together met your expectations and provided a great balance of cultural and nature activities, along with time for your family to explore. I sincerely apologize for the inconvenience with one of the hotels. I’m glad that Andrew was able to step in and ensure the rest of your... Read more

Dear Robyn,

Thank you so much for your kind words and detailed review! It was a pleasure assisting you in planning your trip to Budapest, Vienna, and Prague. I’m delighted to hear that the itinerary we put together met your expectations and provided a great balance of cultural and nature activities, along with time for your family to explore.

I sincerely apologize for the inconvenience with one of the hotels. I’m glad that Andrew was able to step in and ensure the rest of your accommodations were up to standard. We always strive to provide the best possible experience, and your feedback will certainly help us improve.

I’m also happy to hear that Andrew was responsive and supportive throughout your journey. It’s wonderful to know that you felt well taken care of during your travels. If you ever need assistance planning another adventure, don’t hesitate to reach out. It would be a pleasure to help you again.

Safe travels, and all the best to you and your family!

Warm regards,
Clemens

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