Kimkim Trip Reviews

Marina was absolutely fantastic to work with. The planning before the trip was great; she was very attentive of what we were looking for and the changes we made to the itinerary and hotel accommodations. She was very helpful and even during our trip when we had questions or needed something she was available and willing to assist. I cannot recommend Marina enough.

Hotel Reviews

Dear Hotel Madrid

Madrid

The hotel was fine - nothing special but in a good location and the room was clean. For a hotel in the center of Madrid, it was good. I would’ve given it 5 stars if the room had a balcony or a sitting area in the room - we were forced to sit on the bed. But other than that it was great.

Authenticity & Character

Location

Staff

Front desk staff was nice but not overly helpful.

Cleanliness & Comfort

Hotel Palacio de Villapanés

Sevilla

Best hotel of the trip. Staff was amazing, room was amazing, and location was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto A.S. 1829

Porto

Really nice hotel in the perfect location. Only downside was the shower in the room (not in the bathroom), but that was fine and we were aware of this before we booked.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Linda was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Toledo

Spain

Carlos was fantastic as a guide. And Toledo was an incredible city - highly recommend as a day trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Visit of Seville

Seville

Our guide, Raul, was good but not great. Spent too much time in museum’s/palaces that we weren’t interested in. Also he talked nonstop the entire time.

Quality of Experience

Guides, Drivers and Staff

Transport

Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville

Seville

Best tour guides and city of the trip. We loved Cordoba and everything about our guises.

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Porto

Porto

Sara was a great guide and we loved Porto.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking & Cultural Excursion in Peneda-Gerês National Park

Porto

Fun day but our guide wasn’t the best. He was fairly lackadaisical and because the vehicle had issues we arrived back to Porto an hour late. It was a fun day, but could’ve been better. Also, the weather was extremely hot on this day so we think that may be why we didn’t do any real hiking, which is what we were expecting, and instead spent the day in the river. (Which was fun, we were just hoping for more hiking)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I chose to go with Kim Kim even though I was unfamiliar with it because of its custom tour feature. I did not want to go with other existing tours as they involved hiking or the duration of the trip was too long. At same time I did not want to plan the trip myself and go to an unfamiliar country with an unfamiliar language by myself. With Kim Kim's custom feature you have the freedom to change your trip however you please.
In my case my local expert was Johanna from Miski Travel and it was a pleasure to work with this agency. I started my trip plan very last minute about 3 weeks prior to our departure. Johanna and her team were very patient with me and we made changes until few days before our trip. We even missed our flight from Lima to Cusco and had to change our Airport pick up just 1 hour before and they were helpful in rearranging our ride. We also had a very nice tour guide Edwin who even travelled with us from Cusco all the way to Agua Calientes where Machu Picchu is which was very reassuring and made us very comfortable travelling to another city.
Overall, I had a very good trip and it was a good idea to work with Kim Kim and Miski travel. If I had to mention an improvement I would have liked to see the breakdown on pricing. We were only given a total price per person, but I wanted to see what I was paying for. Other than that I had an awesome time!

Hotel Reviews

Abittare Hotels

Cusco

This hotel was absolutely beautiful. Their staff was very friendly and helpful. Although, it was very cold there they gladly fulfilled our request of wanting another heater and set of blankets without charge. Had a great stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean and great interior

Inti Punku MachuPicchu Hotel & Suites

Machu Picchu, Aguas Calientes

I had a very bad time in this hotel. The hotel had no running water and our card key would not work. Overall I felt uncomfortable during my stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Could be a little mor clean and have running water

Activity Review

Sacred Valley Tour w/ lunch in Ollantaytambo + train to Aguascalientes

Peru

It was a good selection of places to go.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Let me start by saying that I can not say enough great things about our recent trip to Greece!!
The whole country is AMAZING! The people are so welcoming and friendly, the food and wine are to die for, and the sights and history are unbelievable.
Our KimKim advisor Rebecca could have not planned our trip better! She spent several weeks before the trip creating a great intenary and made the trip flawless.
We were traveling as a group of 5 adults and 2 children (ages 10 & 7) and Rebecca had all of our transfers scheduled which made it so easy with a group that large. She also picked tours that all of us would enjoy with a great mixture of history and fun in the sun on boats.
Even when my husband's & I's flight got canceled and were a day late meeting our group Rebecca was able to resechdule a full day tour & rebook a flight we missed in Athens to Kefellonia.
Thank you so much for such a wonderful vacation!! We will be using KimKIm again in the future.

Hotel Reviews

Aenos Hotel

Kefalonia

Authenticity & Character

Location

It was right on the main square... walking distance to the water

Staff

Cleanliness & Comfort

Fedriades Hotel Delphi

Delphi

Great views! The breakfast was amazing!

Authenticity & Character

Location

Staff

The receptionist was so friendly and welcoming

Cleanliness & Comfort

Divani Hotel Meteora

Kalampaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Santorini Mansion at Imerovigli

Santorini

The was our favorite place to stay in Greece! It was a perfect location and so beautiful. The staff would bring us breakfast in the mornings and the patios were great with the hot tubs.

Authenticity & Character

The indoor soaking tub and all the unique character inside was great!

Location

Staff

Cleanliness & Comfort

18 Grapes Hotel Naxos

Naxos

Absolutely beautiful!! The staff was so nice and friendly.

Authenticity & Character

Location

A little off the main road but I wouldn't say that needs to be improved.

Staff

They knew we were haeded out to a tour in the morning before breakfast was scheduled to be serviced so they made us breakfast baskets to take with us!

Cleanliness & Comfort

V1935 Luxurious Apartments

Athina

The roof top bar was beautiful the rooms had so much character! It was in a great central location and close to everything! The staff was super friendly and helped us find everything we were looking for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kefalonia - Full Day Private Tour Kefalonia Panorama

Kefalonia

This tour was great! We were able to see most parts of the island that we would have never been able to get to on our own. Our tour got rescheduled because of an airline issue... so we had a guide named Judy & she was a perfect fit for our group. She knew what would interest the kids in our trip & included a wine tasting for the adults.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Naxos Island Catamaran Cruise-Small group cruise

Naxos

The crew of this boat were amazing! The weather was not allowing for us to go the the cave like planned but were very awesome about asking what else we would like to see or do in order to make up that. They also found out that one of the kids traveling with us was having a birthday that day & went and bought a cake to have after they served us lunch. It was a beautiful surprise & well above and beyond!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Andrés is amazing at his job! His knowledge and relationships with local businesses and people allowed us to have a unique experiences tailored to our group! He was able to plan for a large, varied group of 18 people (9 adults and 9 children) ranging in age from 3 to 74 years old.
We had the best tour guide ever for our group, as well, who was able to teach us about the country and help us navigate travel in Iceland. Our tour guide, Atli, was helpful, kind and accommodating to our needs.
I would highly recommend him and his company!!⭐️⭐️⭐️⭐️⭐️

Hotel Reviews

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Wonderful staff and excellent accommodations with a delicious breakfast.

Authenticity & Character

Professional and comfortable with sincerity.

Location

Near the water and within walking distance of many great things in the city of Reykjavík.

Staff

Helpful and polite

Cleanliness & Comfort

Very pleased. Facilities were great.

Hótel Lækur

Hella

This is a cute Hotel in a beautiful location.

Authenticity & Character

Location

Quiet, authentic and beautiful

Staff

Cleanliness & Comfort

Kvosin Downtown Hotel

Reykjavik

Excellent hotel in Reykjavík. The staff was kind and helpful in finding things in the city that we needed. The rooms were beautiful and the beds were comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Into the Valley of Thor- Thorsmork

Iceland

This is a wonderful trip with exciting and beautiful things to see. I think all of us could’ve spent the whole trip here.

Quality of Experience

Guides, Drivers and Staff

Transport

It was so fun to cross all the rivers

ICELANDIC HORSE WORLD

Iceland

This was a favorite among the travelers on our trip! The staff was wonderful and kind. The horses are amazing! We would recommend this to anyone and everyone. Among our nine grandchildren, ages 3 to 12 this was their favorite.

Quality of Experience

Every one would like to go back. One of our six year olds said we should go back every 6 years.

Guides, Drivers and Staff

Alti, Andres, Eva, and Anthon- we could not have asked for better friends and helpers.

Transport

Comfortable , professional, willing to go above and beyond

Overall the trip was amazing!!! It was very well planned. Fran did an extraordinary job!

Three recommendations:

Put the options places to visit at the beginning of the detailed daily itinerary. Sometimes we would finish a little early with the planned places and realize the optional places were back at our starting point.

We were very unprepared for the mountain hike. Due to weather it is absolutely a must for the right gear. We were not clear on that. We also didn’t get to the meeting point on time as we weren’t sure when to start each day.

Room With A View hotel in Reykjavik was good but their breakfast was horrible. Consider changing venues.

Overall everything was fantastic and very well planned. We enjoyed this trip very much and would recommend KimKim and Fran again.

Matthias was our travel specialist for our 2-week trip to mainland Ecuador and Galapagos Islands. He planned an itinerary including the capital Quito, the Amazon jungle at the Cuyabeno Reserve, the highlands with the city of Banos and Cotopaxi and Quilotoa volcanoes and finally Galapagos Islands. It was a fantastic trip and everything worked out very smoothly. As the time of our trip approached, Matthias provided us with plenty of exciting alternatives as it looked liked the protests by the indigenous communities will severely affect our initial plan (we were very lucky and it did not affect us in the end) but it was very reassuring to have him backing us up. He also showed up on the night of our bus to Cuyabeno to make sure there were no issues and was always available and making sure everything was right for us.
The guides provided for the activities also made sure we were having the best of the experiences. We'd like to give an special mention to Jimmy in Cuyabeno and Ulf Torsten in Sta Cruz (Galapagos). Overall it's been a great experience and we're happily recommending it!

Hotel Reviews

Vieja Cuba

Quito

Good overall hotel, good location, good breakfast, staff was attentive. As to improve, rooms felt slightly cold sometimes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jamu Lodge

Quito

Great place in the middle of the Amazon jungle. Staff made sure we had all the commodities. Shower water pressure and temperature had some problems but it was fixed considering the circumstances of the location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Isla de Baños

Baños

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lava House Galapagos

Puerto Ayora

Great place in Sta Cruz. It's a 10-15 minutes walk from the pier so it's quiet and the atmosphere is very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Excursion to an uninhabited island

Ecuador

Unbelievable experience. We went to North Seymour and spotted lots of animals both in land and sea (turtles, rays, sea lions, iguanas, countless bird species...) The boat was very comfortable, food was good and all the staff were very helpful and kind. Our guide was very informative too.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jungle Hike, Dolphin & Caiman Spotting

Cuyabeno Wildlife Reserve

The pink dolphins were probably our favourite experience of the whole trip, a truly magic moment. Our guide was really good at looking for the animals (big and small) and tried restlessly for us to have the best spotting experience.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip overall was great. The hotels and itinerary were very good. The plan was well thought out, allowing me to really see many of the highlights of Norway The value was good, but not great. I could have saved money booking it myself. However, there were many glitches. Two of the hotels had the wrong information about my stays, and the email trail showed that KimKim made the mistake, not the hotel. In some cases I was forced to pay after already paying for the entire trip up front. I had to consistently inquire about tickets and how to get from point to point. In some cases I was not given any information on how I was getting to the next point until the day of departure. This is what I thought I was paying for! In addition, I had to lay out bus fare which I still haven't been reimbursed for. So, although the trip was very good, KimKim made errors that should have been avoided. I was willing to forgive the first large mistake, as mistakes happen. But, as nearly each day arrived with a new problem I must conclude this was the result of incompetence.

We just came back from our 12-day trip to Greece. It was our first time trying out Kimkim as I had limited time to plan it and wanted to see so many things during the trip. Angela, our local specialist was amazing to work with. She created an initial trip plan and made multiple changes to it based on my feedback to make it a truly custom fit for us. We were able to book some parts of the trip ourselves whenever it made more sense (e.g using my own hotel points for a few days of accomodation). I really like this flexibility. Plus it was really easy to do the back and forth through Kimkim platform. During the trip, Angela kept in touch with us through Kimkim and provided reminders of upcoming tours, took care of rebookings when there was a museum that was closed on the day, etc. She provided peace of mind during our trip and she was very prompt in responding to any inquiries I had. Overall very happy with the service Angela provided. Thank you!

Firstly, I have to give a huge thank you to Andrijana. She not only helped me put this absolutely amazing journey to Venice, Florence, Pisa, Sorrento and Rome with my grandchildren possible but she was able to secure me the best of rooms in all the hotels I had requested. Our tour guides were amazing and I got compliments from them on my grandchildren re how they listened, responded to questions and never once used their cell phones for texting only for taking pictures. Our drivers were polite and always there on time to take us to our destination. Venice and Sorrento were are absolute favourite places to visit. Our hotel in Rome was absolutely exquisite and relaxing after a full day at the Vatican and St. Peters Basilica Tour. This holiday was absolutely perfect, all to the thanks of Kim Kim and their wonderful Traveller Support Team at Travel 12. I want to thank Elena and Marianna for picking up the pieces of my trip when Andrijana left - you did a superb job making this trip so easy for me with literally no stress. My grandchildren and I had a trip of a life time. Thank you and I most definitely will be using Kim Kim again for my next adventure.
Best Regards to all of you - Judy, Olivia, Hillary, Dylan and Emerson❤️

Our trip to Iceland in July 2022 was absolutely amazing. Terry did a spectacular job putting the trip together. Each day had plenty to do and we never felt that we had to rush to accomplish what she had planned for the day. The daily driving plans worked great with the GPS unit provided by the rental car company. All of the hotels were nice with friendly staff. We saw so many amazing things but the Puffins on the Westman Islands were my favorite! Truly an amazing trip. Highly recommend

We loved Hotel Costa Verde in Manual Antonio. The guided tour in the park was top notch! We saw bats, sloths, hummingbirds, monkeys and different types of birds. Having a telescope to see the animals up close was the best! Our driver Kendall was very friendly and accommodating. We had him for 2 legs of the trip-San Jose to Manual Antonio and Manual Antonio to Arenal. Canyoning and whitewater rafting in La Fortuna was so much fun! We also enjoyed the zip lining in Monteverde.

Hotel Reviews

Arenal Volcano Inn

Fortuna

The WiFi is terrible here. We couldn’t get a signal most of the time we were here. The pool and hot tub is nice. You have to make reservations to use the hot tub. The rooms are small and dated, but comfortable. The breakfast is a buffet and was the same each day. They would change out the protein, but everything else was the same. We loved the staff here! The restaurant serves delicious entrees for dinner. We didn’t have lunch there.

Authenticity & Character

Updating the rooms and restaurant.

Location

Closer to town. We had to take a taxi into the downtown area.

Staff

The young man working the buffet gave great customer service. He greeted everyone with a huge smile.

Cleanliness & Comfort

Hotel Costa Verde

Manuel Antonio

Gorgeous views of the coast! The staff is friendly and the property is beautiful. The walk to the beach was easy and we loved hanging out at the adults only pool with bar service. The free breakfast was very good! You ordered from a menu instead of eating off the buffet. Every morning we heard the howler monkeys and we saw a sloth and capuchin monkeys hanging out by the pool.

Authenticity & Character

The grounds were beautiful and well maintained. The lighting is unique! It was nice having a full size refrigerator, microwave and sink in the room.

Location

Staff

The restaurant staff and bartender at the adults only pool.

Cleanliness & Comfort

Monteverde Country Lodge

Monteverde

This lodge is charming. It isn’t close to town so it’s a hilly walk into the downtown area. Rooms lack air conditioning and it was quite stuffy and warm at night. We left the windows open but there wasn’t a cross breeze. I think ceiling fans would be a great addition. There’s no pool onsite, but we got to use the pool a Poco a Poco, which is very nice! I highly recommend going there to use their facilities. The room we were in was very small, but our kids were in a larger room. We were supposed to have a room with 3 beds for our 3 kids, but they gave us a room with only 2 beds. When we asked about correcting it, we were told our kids had to be in another building. We decided to keep them closer to us and the girls shared a bed. The food at their restaurant was the best we had on our trip. The breakfast buffet was ok but the food on their menu was delicious! The only other things was the water pressure in our shower was low. The water came out in a single steam and alternated between hot and cold temps. I would start the shower hot and while I was washing my hair, it would turn cold. Also you can’t flush toilet paper here. It’s a custom in many parts of the country, but I prefer to flush my toilet paper.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tamarindo Vista Villas (Best Western)

Tamarindo

There’s no reception/lobby area. You check in at a tiny stand alone that looks like it was a security guard office at one time. After check-in, no one helped us with our luggage, which required us to go up an unpaved driveway. Upon entering our room we were hit with an extremely strong chemical odor. We went back down to the office, they told us they just finished working on the bathroom tile and paint, which explained the strong smell. They immediately switched our room to another which didn’t have an odor. We had a nice view of Tamarindo beach. The ac in our kids’ room never worked properly. It never cut the humidity or cooled the room down. We asked maintenance to fix it but it was never fixed properly. It was slightly cooler but still sticky and humid in the room. Breakfast orders need to be placed the day before and indicate when you want to eat. We never had the free breakfast because we didn’t want to plan what and when we wanted to eat the day before! The pool is very large and nice to swim in. There’s a hot tub, but the water isn’t warm at all! There’s also a pool bar. Fair warning: there’s a party every Friday night in which there’s an open bar for 2 hrs. It’s open to guests and they charge for the public to enter. The hotel provides earplugs to guests knowing that the loud music from the band and DJ go on until 2-3 am!!! It’s a great party if you plan to dance until the early morning. Not so great if you have an early flight out the next day.

Authenticity & Character

Location

Within walking distance to the center of town

Staff

Stop requiring guests to submit breakfast order the day before. We don’t know what we want or when we want to eat. We’re on vacation!

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Hike

Manuel Antonio

Saw lots of wildlife through a telescope.

Quality of Experience

Guides, Drivers and Staff

Our guide was fantastic! Super knowledgeable and enthusiastic!

Transport

Canyoning Tour

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hiking Tour & EcoTermales Hot Springs & Meal

Arenal/La Fortuna

We didn’t care for the hike. It was boring and it rained on us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal - Whitewater Rafting on the Sarapiquí River

Arenal/La Fortuna

It was a thrilling experience! We loved it!! Not for those who aren’t physically fit. Requires strong paddling and the ability to keep your body inside the raft. The rapids are rough and we saw other rafts turn over and people fell out of the rafts. Not recommended for young children under 13 yo.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Monteverde - Hanging Bridges Guided Hike & Zip-lining tour

Monteverde

We enjoyed the zip lining, but would skip the guided hike on the hanging bridges.

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent advice!

Austin helped us find very good hotels for our group of seven. Excellent advice on touring and distance between locations.

Working with KimKim was a fantastic way to plan a trip to Iceland when I didn't have much time to do the research myself. Terry incorporated all of the activities my daughter and I wanted to engage in, and everything went smoothly (well, except for the weather). I especially liked that KimKim provided us with an in-country, emergency number because that simplified the process of getting help when our mobile wifi suddenly stopped working. I loved the way that Terry and that Preeti kept checking in on us, and I liked knowing that the KimKim staff would let us know if weather cancelled any of our events. If I have any complaint, it would be that it might have been nice for us to have been offered a few choices (along with information on how those choices might affect cost).

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

We had the great fortune to have the tour all to ourselves. The lava cave was interesting & our guide was terrific. The cave wasn't as impressive as I thought it would be, though. I suspect there are more fascinating lava caves in Iceland.

Quality of Experience

Guides, Drivers and Staff

Myvatn Nature Baths

Lake Mývatn

This was a fun experience, although I suspect that there are even nicer nature baths in Iceland -- possibly ones that don't have as strong a smell of sulphur. Personally, I would have preferred the water to be a little hotter, but my companion thought it was plenty hot. I wish they'd had more cocktail options at the swim-up bar and better food there.

Quality of Experience

Horse Riding Tour

Iceland

This horseback ride was great -- better than I expected. I learned a lot about Icelandic horses and was thrilled with the opportunity to tolt -- to experience a horse gait that only Icelandic horses do. I'm not an experienced rider and I find trotting uncomfortable, so it was great fun to go faster than a walk (and learn something new). We also got to curry and feed our own horses, which was a nice experience. While the scenery on the ride wasn't spectacular, it was pretty and we particularly enjoyed getting to watch the farm's dog bound around the landscape and chase ducks into the river.

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon Glacier Kayaking Adventure

Iceland

This is unquestionably a must-do experience. Kayaking is fun in lots of different locales, but kayaking around icebergs was particularly special. I much preferred seeing them -- and the seals -- up close from a kayak than I would have jammed into a large boat with lots of people. The Diamond Beach across the road from the glacial lagoon is also spectacular.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull glacier hike

Iceland

This was a fun experience, although, it was definitely more of a walk than a hike. A couple of not very fit participants really held us back & made the walk much slower than it needed to be. If you're an experienced hiker, like my companion and I are, I would recommend that you look at other activities the same tour agency provides, like the longer 4-hour hike. The guides are impressively knowledgeable, though, about the geology of the area and the impact of global warming on the glaciers.

Quality of Experience

Guides, Drivers and Staff

Our trip to Greece was three years in the planning due to covid delays and we were thrilled to finally go on the trip this June. Tasos was amazingly responsive and helpful during the planning stages and re-worked our itinerary several times to adjust for our needs and the date changes. All of the accommodations that he selected were perfect for us, it is often a challenge to find enough space to accommodate a family of 5 adults, and the properties selected for us were wonderful. The catamaran rental he arranged was our favorite part of the trip, the boat was lovely and the crew was fantastic!! All of the transportation that he organized was prompt and perfect. We had a seamless trip to Greece, it was truly a trip of a lifetime for us!! Thank you, Tasos and thank you, Kim Kim! I would recommend this service without hesitation.

The trip was a gift for my son's 13th birthday who wanted a trip of a lifetime. It was amazingly organized by the local specialist Alvaro. First, he spend the enormous amount of time with us planning the trip and provided us various options to choose from trying to accommodate our needs and beyond. And we were not easy customers because we were trying to go to so many different places in a short period of time and we had 2 kids of different ages and multiple culinary restrictions. All of that was taking into consideration and finally we agreed on a schedule. We don't know what we would do without Alvaro because during the trip we had multiple situations where his involvement was required. It's South America after all and unpredictable things happen. For example our flights were changed or cancelled many time, and Alvaro went out of his way to adjust the schedule very quickly, making additional provisions for vans, hotels, boats etc.
First we went to Peru where we went to Palcoyo Mountain (substitution of Rainbow Mountain) and Machu Picchu. Machu Picchu was amazing, and we had an awesome local guide Andre who is from the local tribe and we learned a lot about the local tribe traditions and history. Even my 6 year old loved it. I would strongly recommend to skip the Palcoyo Mountain though because it took 4 hour drive one way (half of it on a gravel road) to get there. The kids were throwing up all the way. Then you arrive to 17500 ft and have to hike up for about an hour. We are from Colorado so the mountain was not that impressive to us. My little one was so tired that the local guide carried her up the mountain.
Then we flew to Ecuador. That's a completely different country, more civilized, they used American dollars as their currency. We spend several days in Quito that is really beautiful and has a lot to do. We had a great guide Christian there too that was picking us up every day in the hotel and driving to multiple destinations. We loved the city tour and the cooking class. It was a unique experience where the whole family was cooking a lunch that was served to us later in a beautiful courtyard.
After that we went to Ecuadorian jungle at Napo Cultural Center. Despite the usual belief that jungle is scar it was a very comfortable, safe and even luxury experience. The only negative thing was that they didn't have a conditioner in the cabins but they tried to accommodate us as much as possible by giving us a second fan. There was no mosquitos at all!!! They fed us 3 times a day with exquisite dishes, met us after each jungle trip with a cold towel and exotic juice, even tried to feed us with a local delicacy (some beetle's larvae, which we didn't eat). The local guide Juan was a true jewel who knew jungle up and down, took us to a day and night walks, canoe ride, showing multiple animals on a way. We saw different monkeys, sloth, giant otters, parrots, herons, opossum etc.
The last stop in our trip was Galapagos Islands. We visited 3 islands and had a boat tour to the fourth one. Since the flights between the island were cancelled, Alvaro had to book speedboats to transfer us and applied the money left to the dinners we had on the islands. The nature is amazing there. We saw giant turtles, penguins swimming around us, sea lions, marine iguanas, flamingos and others. The best island was Isabella, and I would recommend to stay there more because they had real beaches and the little one had a chance to swim (not just snorkel) even though the water was very cold.
Overall, we were very pleased with a trip. We travel a lot and usually plan everything ourselves. With this trip we benefited so much from working with KimKim and Alvaro because they helped us with unpredictable changes in itinerary that would be very difficult and stressful to organize without them.
Thank you Alvaro and KimKim!! We recommended you to many friends and relatives and will travel with you in the future!

We thoroughly enjoyed our Barcelona and Costa Brava vacation. We wanted an active vacation and the Barcelona bike tour with Jane was an invigorating and educational highlight as was our kayak tour with Joel in Platja de Llafranc. Everything was organized and easy to follow from Beatriz. We already want to go back and would definitely use Kimkim again!

Hotel Reviews

Alta House Begur

Begur, Girona

Great location and the rooftop bar at sunset is a must! Very clean and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arc La Rambla

Barcelona

Great location to explore all of old Barcelona and our room and bathroom was surprisingly large. Air conditioner was not quite strong enough to keep up with the heat of July.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Visit of Barcelona by Bike

Barcelona

Jane was fantastic and took us to historical buildings to explore that we never would have seen otherwise. Great pace and plenty of stops to rest and learn.

Quality of Experience

Guides, Drivers and Staff

Transport

the local guides were wonderful!!!!

Hotel Reviews

Anavilhanas Jungle Lodge

Manaus

very unique setting and experience. A must stay place if in the amazon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Belmond Hotel das Cataratas

Foz do Iguaçu

The style was not our favorite so almost didn’t select this location. Extremely glad Jason highly encouraged it! The location was incredible and private time without the crowds at the falls was well worth it! Food and service were fantastic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

JANEIRO Hotel

Rio de Janeiro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour & Secrets of Old Rio

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Private Yacht Tour of Cotunduba Island

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Private Corcovado & Sugar Loaf with BBQ Lunch

Rio de Janeiro

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Helicopter Overflight Iguazu Falls Brazil

Brazil

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour Brazilian Iguazu Falls

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Private Argentine Iguazu Falls from Foz do Iguacu

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure (Argentinian Falls Tour Supplement)

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Final Day Amazon. Flight to Foz do Iguaçu via Rio and Transfers

Brazil

Quality of Experience

Guides, Drivers and Staff

Transport

We loved our trip to Iceland. We wanted a lot of flexibility in our travels and KimKim provided what we needed. Othman was great to work with and provided excellent recommendations. He booked us nice hotels and a few tours but also gave us recommended stops along the way of our trip that were great. He was responsive to questions and a pleasure to work with.

Hotel Reviews

Storm Hotel by Keahotels

Reykjavík

Hotel and breakfast were great, as was the staff. We would have preferred to stay in the heart of the city but it was walkable if you are up for it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arnarstapi Hotel

Snæfellsbær

Nice clean hotel with good food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Kvika

Sveitarfélagid Ölfus

They hotel is out of the way of the town. The lobby is really nice, as is the staff. The rooms need to be updated but they were clean and comfortable. Appreciated the black out shades!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

Great hotel. Very modern and the restaurant was bright with a great breakfast. Staff were nice and helpful when needed, although seemed a bit sparse, playing multiple roles (e.g., front desk and bartender)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

A must see/do.

Quality of Experience

Guides, Drivers and Staff

Katla Ice Cave

Iceland

Great guide but only one cave was available at that time of year and it was small. The guide made up for it by hiking around the area and providing expertise.

Quality of Experience

Guides, Drivers and Staff

Transport

Skaftafell Glacier Hike

Iceland

Love this hike. Felt safe and guide was terrific.

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was delightful with the guides extremely wonderful, esp Julio and David

Activity Review

Explore Tintoreras Islet (Private)

Puerto Villamil

Quality of Experience

Guides, Drivers and Staff

Transport

Lize
The remoteness of the Okavango was the perfect start to our trip and the attention to detail and quality of the staff at the lodge was exceptional we loved the walking safari and the mojito and when they handed us our hot water bottles on the first night I’ve never seen a happier bunch of ladies.
Our next stop at Chobe lodge felt a little more luxurious in terms of the lodge and rooms and the setting on the river was lovely. Our game drives were early but interesting and in spite of the lion remaining elusive we saw lots of elephant, hippo, giraffe, crocodile, many different antelope species and birds galore. The variety of dining there was excellent and we felt that the experienced so far was the right way round. A tricky transfer to Zimbabwe followed as we had not been alerted by anyone or taken on board ourselves that we were going to need crisp US dollars in cash to pay for our visas. Eventually with help from our driver and a trip back to the cash point and bureau de change we succeeded in getting our visas and passed through emigration.
The setting at the Victoria Falls game lodge was lovely and having the balcony overlooking the waterhole an added bonus. Victoria Falls itself lived up to expectations and we did the scenic helicopter ride which provided us with some amazing photos. Back through the borders and onto the Zambezi Queen which was everything and more. A combination of the excellent food and staff on board meant we had some relaxation time, gentle river safaris in the sunshine, elephants, crocs and hippos in abundance topped off by a rare sighting of a leopard. The perfect end to what was most definitely a very special holiday.
Thank you.