Kimkim Trip Reviews

4.8
Based on 19,781 ratings
Read 19,781 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wow!!
Australia | Jun 21 - Jul 12, 2023

Carl
Carl V.
Middletown, DE | Reviewed on Jul 20, 2023
We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left). Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops. Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away. Inevitably, when someone... Read more

We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left).

Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops.

Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away.

Inevitably, when someone we met at a stop told us we MUST do X or see Y, it was something we had done the day before or were scheduled to do the next.

Definitely many of these activities were NOT something that would have occurred to us on our own.

Well Done, KimKim!!

Hotel Reviews
Sails In The Desert
Yulara

Three different restaurants in the hotel to choose from. Great Breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Cairns Oasis Resort
Cairns

FANTASTIC breakfast buffet. Reasonably priced dinners. HUGE pool. Didn’t go in myself, but loved to see the families enjoying it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra Crown Towers Surfers Paradise
Surfers Paradise

In room laundry and kitchen. Close to ocean. Amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra 2 Bond Street
Sydney

We loved staying at this hotel. 1. Perfect location near transportation, grocery, bottle shop. 2. Ability to fix our own meals. 3. Essential; washer and dryer in room. 4. Courteous knowledgeable staff that really worked hard to help.

Authenticity & Character
Location
Woolworth’s right across the (closed to traffic) street.
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

The camel ride was a unique and enjoyable experience. We rode atop the camel for an hour, with frequent pauses. The ride included some food and drinks, which was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

The Daintree day tour was fascinating. We got to see crocodiles during a pontoon boat ride on the Daintree River. The tour was way more extensive than just the boat ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

The Down Under Cruise was a good experience. My wife enjoyed snorkeling in the Great Barrier Reef, but I got seasick. However, I still got to see the reef, which was cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

The dinner cruise was ok. The view from inside was not particularly good and most of the staff seemed disinterested. However, the food was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

The food and wine tour was pleasant. It was mostly about wine tasting, with some food involved. I enjoyed this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive Sydney
Arrive Sydney
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Sydney

A nice introduction to Sydney Harbor. Shark Island was on the list of stops , but the ship never stopped there. The ferry service would have suited us equally, as it turned out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 21, 2023

Thank you so much Carl,

What a pleasure it was to be part of your Aussie adventure.

Vickie

Trip driving the Ring Road around Iceland.
Iceland | Jul 7 - Jul 18, 2023

Nels
Nels M.
Shaw, DC | Reviewed on Jul 20, 2023
Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights...
Read more

Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights and endurance that we enjoyed.
The restaurants and also the different foods was something that gave us a great understanding of what Iceland had to offer.
I just have to close by saying Duncan listened to what would work for us and he came through with a home run. We would definitely use KimKim again and ask for Duncan.

Hotel Reviews
Birkilauf Guesthouse
Lake Myvatn

This was a bit different as it was a shared kitchen and living space which was a new experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

It was a satisfactory stay. The hotel staff was accommodating and the check-in process was seamless. The hotel met my expectations for a one-night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

It was a decent place for me to sleep and eat. The staff was helpful and the check-in process was smooth. The breakfasts were enjoyable and the location was convenient. Overall, it was comfortable and met our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was an amazing experience. The tour was well-organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

It was a relaxing activity right after a long flight. I had a good time and slept well after.

Quality of Experience
Guides, Drivers and Staff
Transport
Earth Lagoon
Earth Lagoon
Lake Mývatn

The nature baths were calming and enjoyable. The weather was good which made the experience even more enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was a highlight of the trip. The hike was arranged well and we started at the time it was scheduled. The guides were friendly and answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Nels, thanks so much for your great review, it's much appreciated. I'm so glad your trip went well, and the you were able to get a really good taste of Iceland's wonders. I wish you smooth and rewarding travels in the future.

Trip of a lifetime
Australia | Jun 21 - Jul 12, 2023

Jane
Jane V.
Middletown, DE | Reviewed on Jul 20, 2023
This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months....
Read more

This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months. Vickie made more suggestions, adjusted things, etc., until we had a plan. And it was an excellent plan.
We loved all the time we had to explore Sydney, and were happy with our combination of planned excursions and free time. The driver/guides for all of our excursions were very knowledgeable and friendly. They not only gave us lots of information about the areas we visited, but had stories about the areas we drove past. That was true of excursions from Sydney, in Gold Coast, in Cairns and at Uluru. Clearly, Kimkim made arrangements with reputable companies.
We did not want to drive in Australia, since we're not used to driving on the left, so we really appreciated the drivers that picked us up at airports and hotels.
We were really happy with our accommodations. Amazing breakfasts were included, and the hotels in Sydney and Gold Coast had laundry facilities in the room, which was so handy.
We downloaded the kimkim app so we could access details of each step of our trip. I did have some questions about excursions along the way, so it was handy to have phone numbers for the tour operators. I had no trouble finding answers. The kimkim team was also available through a chat feature on the app, and that came in handy.
We're not sure where we'll go next, but we're sure we'll ask Kimkim to help us plan the trip.

Hotel Review
Mantra 2 Bond Street
Sydney

Great location for exploring Sydney. Helpful staff. Comfy, spacious suites and amazing breakfast.

Authenticity & Character
Location
Walkable to places of interest AND close to light rail and trains.
Staff
Very accomodating.
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

This was so much fun - definitely a highlight of our trip! The staff is so helpful and they make the ride so enjoyable.

Quality of Experience
Guides, Drivers and Staff
Sounds of Silence Dinner
Sounds of Silence Dinner
Uluru

We actually did the Wintjiri Wiru gourmet dinner and light show instead of this. Vickie found out about this experience kind of late in our planning, and suggested that we substitute it for the Sounds of Silence - and it was PHENOMENAL!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kings Canyon & Outback Panoramas
Kings Canyon & Outback Panoramas
Uluru

This is a LONG day, but interesting to see a bit more of the Outback. We took a helicopter tour over the canyon, which was really good.

Free Day in Sydney
Free Day in Sydney
Sydney

We toured the Opera House - definitely worth doing. We did the Hop On-Hop Off Big Bus tour, which is informative and interesting - more so than the Hop On Hop Off Ferry. There's narration with the bus - not so for the ferry. And ferry rides are cheap and available individually.

Southern Cross Tours - Natural Bridge & Springbrook Waterfalls Tour
Australia

Our guide actually lives in the area that we toured, so she had lots of inside information and good stories.

Quality of Experience
Guides, Drivers and Staff
Transport
Unchartered Blue Mountains Tour
Unchartered Blue Mountains Tour
Sydney

Beautiful scenery and good information about the First Nations people.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Rocks Walking Tour
Private Rocks Walking Tour
Sydney

Very interesting historical area of Sydney. Lots of good stories.

Quality of Experience
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

Enjoyed not only the wines, but the countryside as we travelled to the wineries. Driver/Guide provided lots of information about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

Unfortunately, my husband got seasick, but I had a great time and am proud to say I snorkeled the Great Barrier Reef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

The vintage train ride is amazing. The train itself is fun and the scenery is spectacular.

Quality of Experience
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 20, 2023

Hi Jane,

Thank you so much for such a wonderful review. I cant tell you how happy I am that you had such an amazing experience.

Sounds like the hotels were a great fit and you enjoyed so many bucket list activities. Riding camels in Uluru!!! How incredible.

And you loved Wintiji Wiru, I am so happy I upgraded you last minute. I will be sure to use this in future itineraries.

I cant thank you enough for letting me a part of this experience. If you ever come to New Zealand let me know :).

Take care

Vickie

Outstanding Itinerary
Iceland | Jul 7 - Jul 18, 2023

R
Robert K.
Janesville, WI | Reviewed on Jul 20, 2023
We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House. So very glad that we booked with Duncan and Kimkim and would recommend the company to others. Read more

We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House.

So very glad that we booked with Duncan and Kimkim and would recommend the company to others.

Hotel Reviews
Héradsskólinn Historic Guesthouse
Laugarvatn

Worst accommodations on our trip. Restaurant was overwhelmed and food poor. No shower in room, tub only. Made us remove our shoes at the door. Staff was over whelmed and confused.

Authenticity & Character
Too authentic! Like staying in a dormitory. Uncomfortable and in need of update.
Location
Staff
Confused and under staffed
Cleanliness & Comfort
Overcrowded, and noisy
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn
Authenticity & Character
Location
Very pastoral and quiet
Staff
Cleanliness & Comfort
Gauksmyri Guesthouse
Gauksmyri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

A bit tired and in need of update

Authenticity & Character
A bit run down and the dining was poor
Location
Nice views, and enjoyed the golf course
Staff
Very helpful and friendly
Cleanliness & Comfort
Rooms and public places were clean
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Modern and a bit sterile
Location
Easy walking to restaurants and attractions
Staff
All good
Cleanliness & Comfort
Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Terrific experience!! Great staff and guide, very conscientious. A real highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

One of the trip highlights! Very well organized with excellent staff and a super guide.

Quality of Experience
Guides, Drivers and Staff
Earth Lagoon
Earth Lagoon
Lake Mývatn

Very enjoyable and organized.

Quality of Experience
Guides, Drivers and Staff
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very informative and an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland

Too crowded and a bit tired.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Robert, thanks so much, I appreciate your positive review, and am really happy things worked out well for you. It's very useful to hear which aspects of your trip were highlights, and it would be equally useful if you could share your experience at the Heradsskolinn Guest House so that we could learn for the future.

Our trip was amazing
Mexico | Jul 1 - Jul 10, 2023

E
Erek O.
Melrose, MA | Reviewed on Jul 20, 2023
Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family. We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of... Read more

Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family.

We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of which there are many). We are so glad KimKim and Rutopia were able to accommodate us. We got to spend time with local Maya families and guides; ate traditional home-cooked meals; and contributed directly, sustainably, and positively to the communities we visited. Our guides were all highly knowledgeable and conscientious.

In addition to our visits to the extraordinary ruins and archeological zones of the region, one highlight of the trip was spending a day with a local Maya community exploring a stunning cenote and learning to make tortillas by hand over an open fire. The entire trip felt very authentic and connected to the local cultures, rather than the commercialized theme parks and tourist traps. Our kids our probably too young to realize how special this vacation was, but I am confident they will remember it forever!!

Hotel Reviews
Casa Don Diego
Tulum

Casa Don Diego was small, private, and gave us the authentic experience we were looking for. We loved how it was tucked away in Tulum and offered a quiet and unassuming atmosphere. The staff was really nice and made us feel like family. We even had the chance to see their beehives and learn about a specific type of bee that doesn't sting, but produces fantastic honey. The hotel has around six rooms and an outdoor kitchen for families to use which added to the home-like feel. It was a wonderful place to stay and we really missed it when we moved to a larger resort later in our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Mayakobá Rivera Maya
Quintana Roo

This was a luxurious hotel with beautiful pools and good restaurants. It was a nice place to relax and pamper ourselves after more adventurous days. However, it felt more commercial compared to the more authentic experiences we had during our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coba and the sacred Mayan roads
Coba and the sacred Mayan roads
Cobá

The tours of the ruins, including Coba and the sacred Mayan roads, were stunning. All of our guides were well informed and we learned a lot about the culture and history. It was wonderful to meet the people and know that the money from our tours was going directly into the local community. It was fantastic to see the ruins and spend time with Mayan families.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún

This was a commercial but fun experience. We went into the caves with a guide and a group, which felt a bit rushed and less personal than our other adventures. Still, it was beautiful and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mexico

This was one of the most special days of our trip. We got to spend time with a Mayan community and learn about their traditional ways of life. Our children even made tortillas by hand with Maya women — an unforgettable experience. We also visited a hidden cenote, which was an adventurous and stunning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Cancún

This was an absolute highlight of our trip! We got there early, before the crowds and it was just our family and our guide. We floated down the river, surrounded by stunning nature, in crystal clear water. Our guide taught us about the jungle and let us enjoy some quiet moments just floating. We didn't do any snorkeling, but it was still an amazing experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Jul 20, 2023
Hello Erek!
Thank you very much for your words!
Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this! I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits... Read more

Hello Erek!
Thank you very much for your words!

Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this!

I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits Mexico! how about Oaxaca and the mountains for your next trip?

Say hello to Eileen and your kids from the entire Rutopia team and thanks again for visiting!
Rene

OPA! Our trip of a lifetime
Greece | Jul 12 - Jul 19, 2023

Jill
Jill D.
Clive, IA | Reviewed on Jul 20, 2023
Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way. Read more

Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way.

Hotel Reviews
Petri Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxembourg Hotel
Thessaloniki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shower needs a door or curtain.
Monastiri Guesthouse
Kalampaka - Meteora
Authenticity & Character
Location
Staff
Got what we need. Not overly friendly.
Cleanliness & Comfort
Shower doors leaked.
Athens4 Hotel
Athens

Friendly, easy, and good location. Giving it four stars due to a bathroom water leak. The host promptly assisted us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All time classic Santorini, Full-Day Island Tour
All time classic Santorini, Full-Day Island Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

The length of the experience is closer to 7.5 hours from pick up to drop off.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I’ve never been so scared on the drive back to our hotel. The driver was going way too fast.
Welcome to Santorini
Welcome to Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Thessaloniki Walking Tour
Thessaloniki Walking Tour
Thessaloniki
Quality of Experience
Guides, Drivers and Staff
Transport
Discover the imposing Meteora, Overnight in Thessaloniki
Discover the imposing Meteora, Overnight in Thessaloniki
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Jul 24, 2023

Dear Jill,

Thank you so much for your kind words! I appreciate your detailed review! ❤
I am very happy to hear that you enjoyed your time here!
It is always a pleasure to welcome travelers like you (kind & considerate despite the "hiccups" 😉)
Hope to welcome you again in Greece sometime in the future!

Warm regards from Athens,
Afroditi

Namibia
Namibia | Jul 8 - Jul 18, 2023

K
kai r.
Finland | Reviewed on Jul 20, 2023

The Namibia travel experience was amazing. All places visited and stays overnight were special in one way or the other. Onguma was out of this world whereas Madisa was a lot more down to earth. I might change make some changes if I did it again, but that is the benefit of hindsight. Anyway, thank you for setting it up Lize.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 21, 2023

Hi Kai,
Thank you for your wonderful feedback.
I am delighted to hear that you enjoyed your trip to Namibia.
Hope to hear from you again should you wish to return to the beautiful Southern Africa.
Take care.
Best wishes, Lize

A wonderful Norwegian journey with KimKim
Norway | Jul 10 - Jul 19, 2023

Hortense
Hortense L.
Canada | Reviewed on Jul 20, 2023

Had an excellent experience using KimKim. Maria tailored a wonderful trip catered to my interests and requests. The whole team was very responsive at all times throughout my trip. The overall journey was very comfortable and seamless. I am so happy I finally got to see the regions of Norway I hadn’t visited yet and hope to do another trip like this one in the near future!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 20, 2023

Hortense!!!!

I am so glad you enjoyed your trip, but most of all you felt comfortable and safe with us!

Thank you for letting me build this trip for you and for sharing with me your wishes about this trip! It was a pleasure working with you!!

A great week in Cambodia
Cambodia | Jul 8 - Jul 13, 2023

Jamie
Jamie H.
Richmond, CA | Reviewed on Jul 20, 2023
Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit. I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him. Read more

Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit.

I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him.

Hotel Review
Phum Baitang
Siem Reap

This is one of the nicest hotels I have ever stayed in. The attention to detail, the ambiance, and the staff were all incredible. It was also very quiet, and a great place to relax after a busy day

Authenticity & Character
Loved the little touches, the fresh fruit in our room, the water Buffalo, the frogs at night
Location
Staff
They were very attentive to our every need
Cleanliness & Comfort
The rooms were always spotless
Activity Review
Apopo Landmine detecting rats (private tour)
Apopo Landmine detecting rats (private tour)
Siem Reap

This was a very special tour, and I’m glad I got to meet hero rats. Would recommend everyone to check this out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 20, 2023

Hi Jamie,
Thanks for travelling with us in Cambodia, and also for your very sweet words. I'm glad you wanted to stay longer! Please come again and see more of the country.
I agree, Phum Baitang is a lovely place to stay and get a feel for the Cambodian countryside. And the lodges are wonderful.
It was also great to catch up with you during the market visit before the cookery class. Please send my regards to Joe.

Wonderful experience
Costa Rica | Jul 6 - Jul 13, 2023

T
tyson h.
Cornelius, NC | Reviewed on Jul 20, 2023
The rafting and waterfall repelling was amazing and Alex and Andre were fantastic. We had a bit of an issue with our one hotel but Charlotte worked hard to rectify the situation. I would definitely use Kim Kim again in the future. Read more

The rafting and waterfall repelling was amazing and Alex and Andre were fantastic. We had a bit of an issue with our one hotel but Charlotte worked hard to rectify the situation. I would definitely use Kim Kim again in the future.

Hotel Reviews
Pacuare River Lodge
Bajo Tigre

Great kitchen/hang out area. The rooms were much better than camping. Kids loved the trail to the waterfall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio

The room was great and loved the recreation room for the kids. The breakfast was very yummy and staff was super friendly. I took one star away because the gym had several pieces of equipment that were broken and need to be repaired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Resort pools were great and staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Great hotel and staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from San Jose to Pacuare River to enjoy Whitewater Rafting on the Pacuare River
Transfer from San Jose to Pacuare River to enjoy Whitewater Rafting on the Pacuare River
Costa Rica

Stops at waterfalls were great guides take great care of you. This was our favorite excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Monkeys sloths, and beaches what is not to love

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Zip lines are high and fast, staff is friendly. The hike and bridges was ok but would not do again.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Canyoning Adventure
Private Canyoning Adventure
Arenal/La Fortuna

Was a blast and my first time zip lining into a pool of water. Highly recommend this excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Rafting on Río Pacuare: Day 1
Overnight Rafting on Río Pacuare: Day 1
Costa Rica

Great family trip guides were excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 21, 2023

Hi Tyson,

Thank you for taking the time to review the individual services we had included in your trip plan. I am glad you loved almost everything!

From all of us at Serendipity Adventures, thank you for trusting us to handle your vacation time.

Kind Regards,
Charlotte

Wow! Norway
Norway | Jul 2 - Jul 13, 2023

Wei Quan
Wei Quan H.
Singapore | Reviewed on Jul 20, 2023
Fantastic planning from the Kimkim team. They are responsive and able to plan the itinerary around your wishes and needs. The team also checked in with us regularly during the trip to make sure all is in order. I was particularly impressed with how they were able to quickly rectify last-minute hotel issues we raised. They also helped us with taxi booking when we had trouble getting out of Gudvangen to Flåm - this was a real life-saver! The trip to Norway was truly unforgettable, and... Read more

Fantastic planning from the Kimkim team. They are responsive and able to plan the itinerary around your wishes and needs. The team also checked in with us regularly during the trip to make sure all is in order. I was particularly impressed with how they were able to quickly rectify last-minute hotel issues we raised. They also helped us with taxi booking when we had trouble getting out of Gudvangen to Flåm - this was a real life-saver!

The trip to Norway was truly unforgettable, and breathtaking in so many ways. There was a balance of urban (architecture, museums) and natural (Trolltunga, glaciers, waterfalls) landscapes in this bespoke itinerary. The people in Norway were affable, especially the guides who brought us up Pulpit Rock (Preikestolen) and Trolltunga. Everything was rather pricey in the country though (the locals complain about this too! haha), so plan your budget accordingly.

All in all, a trip that rates an easy 6 star out of 5, made possible by the wonderful team at kimkim (shout out to Julia, Fenne, Maria). We could not have planned such a comprehensive itinerary ourselves. I hope to visit Norway again cos there's still so much more to see!

Activity Review
Overnight Hike to Trolltunga
Overnight Hike to Trolltunga
Odda

Friendly, knowledgeable guides (Truls <follow him on IG @trulsoutdoors> and Sunny) and a group of fun-loving hikers made this an amazing experience. The hike is specially timed so that you are at Trolltunga when the crowd is thin (less queuing for your photo op!). The overnight stay at the heated domes added a special touch. I appreciated the quiet moments in the early morning when I could be alone with nature.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 22, 2023

Dear Wei.!

Thank you for you amazing review.! Its much appreciated, but the most important, i really thank you for letting me be part of this adventure!

I am glad you enjoy Norway and experience its nature the way you did and that you build amazon memories.

Best regards
Maria

Customised and thoughtfully planned trip with exceptional support.
Norway | Jul 2 - Jul 13, 2023

Daniel
Daniel Q.
Singapore | Reviewed on Jul 20, 2023
It was the first time me and my travel buddy were visiting Norway and we were keen to engage the local experts through Kimkim. The booking process was fuss free and the preparation phase was characterised by timely responses and attentive listening by our team comprising of Maria, Julia and Fenne. As Norway is a big country with so much to see and do, the team was respectful in advising us on many of our "wishlist attractions". After 3-4 rounds of changes we ended up with an itinerary we were... Read more

It was the first time me and my travel buddy were visiting Norway and we were keen to engage the local experts through Kimkim. The booking process was fuss free and the preparation phase was characterised by timely responses and attentive listening by our team comprising of Maria, Julia and Fenne. As Norway is a big country with so much to see and do, the team was respectful in advising us on many of our "wishlist attractions". After 3-4 rounds of changes we ended up with an itinerary we were excited about.
The team kept in touch with us, especially close to the trip to ensure all was in good order and even gave personal tips and food recommendations when requested.
We were very reassured to be able to contact the team via WhatsApp (as opposed to phone calls on an international number) and that they were contactable 24/7 with very prompt response time.
There were minor hiccups along the way as with any trip (such as issues with transportation from one location and a wrong check-out date that we overlooked prior). These were resolved expediently by the team and allowed us to continue to enjoy our trip without worry.
The trip was well balanced with nature and physical activities, which was our primary interest, as well as time to explore the towns and other cultural attractions. There was adequate time to rest in between more physically demanding activities.
Most memorable for me was the overnight hike to Trolltunga. The opportunity to spend time with fellow travellers with a love for nature in the tranquil environment was precious. It was restful and energising.
I was pleasantly surprised by the waterfalls that I encountered along the way. I am a self-professed waterfall fanatic and the detailed itinerary did not mention that we would be encountering waterfalls along the drive and especially during the Flam railway. The unexpected spectacles were awe-inspiring.
I will definitely be engaging their services again the next time I visit Norway with friends and family, and I highly recommend that you do too!

Hotel Reviews
Gudvangen Fjordtell
Gudvangen

Very spacious apartment with the most amazing view of the waterfalls. Interior design was simple but place felt homely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Bergen City
Bergen

There are 2 wings to the hotel. We were assigned a room in what appeared to be an older wing. The suite we were assigned to had no air-conditioning and the windows in the bedroom could not be opened. It was very stuffy despite a small fan that was provided. This was contributed by the unusually hot weather we experienced during our time there. The staff were kind enough to relocate us to another room with much better ventilation. The overall standard did pale in comparison to other Scandic hotels we had been to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda

The room was a bit small and interior design was simpler. But the views were exceptional. Have to drive about 5 min to the nearest shops/supermarkets. Located close to an amazing waterfall (by driving).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Stavanger City
Stavanger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Kristiansand Bystranda
Kristiansand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Great location. Helpful front desk staff. Clean and nicely decorated interiors. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flåm Bike Experience
Flåm Bike Experience
Flåm

We didn't have much time to enjoy this and weather was also not the best.

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Hike to Trolltunga
Overnight Hike to Trolltunga
Odda

The most memorable highlight of my trip. Definitely recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pulpit Rock Hike with Lunch
Pulpit Rock Hike with Lunch
Stavanger

Excellent guide who doubled up as photographer. He ensured we had great photos at the main highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 25, 2023

Hi Daniel,

Thank you so much fir this amazing review. I am really happy that you had such a great experience while visiting us.
Sounds like you really enjoy all the activities we put together for you, specially the outdoor ones like Trolltunga and Pulpit Rock.!
Thank you for letting me be part of this journey!

Amazing family vacation
Costa Rica | Jul 5 - Jul 18, 2023

K
Kozue N.
Fairland, MD | Reviewed on Jul 20, 2023
Our trip was smooth as planned and all the places we stayed was good, activities we did was memorable, and driver and guide were very helpful. Read more

Our trip was smooth as planned and all the places we stayed was good, activities we did was memorable, and driver and guide were very helpful.

Hotel Reviews
The Falls at Manuel Antonio
Manuel Antonio

No view of beach but the garden were beautiful and wonderful- many wildlife visits every day. Pool was very clean and enjoyable. Options for breakfast was good, the service was great but it was slow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was clean and spacious
Hotel Kokoro Mineral Hot Springs
La Fortuna

The staff is very welcoming and helpful. The hot spring is very unique to this hotel.

Authenticity & Character
The place got a character- the hot spring, the small house, and trail in the property.
Location
If is away from the center of the town this quiet and able to see and hear animals.
Staff
They were very helpful to each of our questions and requests.
Cleanliness & Comfort
All were kept clean and comfortable. The lights in the room can be little brighter, but we loved our lodge.
Arco Iris Lodge
Santa Elena

This lodge is located close to center of town yet set back and quit place. The facility is very clean, functional and cute. The staff is friendly. The breakfast has nice selection of tasty buffets.

Authenticity & Character
Location
Best location - quiet and private feeling yet very close to town.
Staff
Cleanliness & Comfort
The facility was very clean and very comfortable to stay inside and outside.
Mawamba Lodge
Tortuguero

Staff were very friendly and helpful. All the facilities were kept clean and garden were beautiful. You have a chance to see many wildlife on the property. Meals were very tasty and has good options.

Authenticity & Character
Location
Has beach access, walkable to town yet secluded
Staff
Helpful, friendly and guides are knowledgeable.
Cleanliness & Comfort
Activity Reviews
Damas Island Kayaking
Damas Island Kayaking
Manuel Antonio

It was nice to learn and see the mangroves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

It’s a small national park yet has so much to offer to see. The guide was knowledgeable and searched for many creatures that we wished for encountering.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

It was extremely fun and adventurous being in a cloud and zipping through the above the canopy.

Quality of Experience
Guides, Drivers and Staff
Transport
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

The night walk was fun and it was really amazing that the guide keep spotting so many creatures.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Ride to La Fortuna Waterfall
Horseback Ride to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

Guide was fun to talk to and knowledgeable of the nature and plants. We saw many animals and plants. The drinks and snack were provided after the walk and at the farm, which was nice surprise.

Quality of Experience
Guides, Drivers and Staff
Transport
Motor Boat Tour Along the Tortuguero Canals
Motor Boat Tour Along the Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Night Turtle Tour (Seasonal)
Night Turtle Tour (Seasonal)
Tortuguero

It was amazing. It is a once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

We enjoyed the visits, the guid provided good information but went off bit too long for kids. Afterwards, shopping at the Villegas and walk back to hotel was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Thank you, Chris, for helping us put together such an amazing trip to Greece!
Greece | Jun 20 - Jul 6, 2023

Heidi
Heidi G.
Puyallup, WA | Reviewed on Jul 20, 2023
Chris was fabulous. We had a couple of hiccups on our trip that were unrelated to the planning and it was so great having someone in country and who knew our family and our needs to help us navigate them. And as for the planning--we stayed in hotels and had experiences that we never would have been able to figure out on our own. Every business and person that he connected us with was delightful and our kids really enjoyed all of the activities--even towards the end when they were getting... Read more

Chris was fabulous. We had a couple of hiccups on our trip that were unrelated to the planning and it was so great having someone in country and who knew our family and our needs to help us navigate them. And as for the planning--we stayed in hotels and had experiences that we never would have been able to figure out on our own. Every business and person that he connected us with was delightful and our kids really enjoyed all of the activities--even towards the end when they were getting homesick.

Hotel Reviews
Amymone Suites
Nafplio

Love Nafplio and loved this hotel. Although admittedly, I was a little worried when we got there and saw all the stairs leading up to our room (which fortunately was on the first floor and not the second floor). The restaurant and the people who work at the hotel and restaurant were both great. There is a free public parking lot across the street and if it is full, there is a much larger parking lot (I think t is actually two parts of the same one) down the street. So you will need to walk a short way with your stuff, but it isn't too bad.

Authenticity & Character
I don't know if it is "authentic," but the space was very chic with lots of character.
Location
Very well located and walkable. The parking situation (and walking with your stuff from parking to hotel) was less than ideal.
Staff
Everyone was very nice and helpful.
Cleanliness & Comfort
Aquila Atlantis Hotel
Heraklion – Crete

This is a very standard business hotel. The rooms are nice and clean but nothing special. But we had two bedrooms, which was fabulous for giving us some space. Although it isn't right in the middle of the action, the pedestrian area is only about a five minute walk away and the harbor slightly further.

Authenticity & Character
It's your standard business hotel.
Location
It's not as central as I had grown accustomed to. On the plus side, it has a driveway/loading area out front which was a very nice change.
Staff
Staff were very nice and a receptionist agreed to take our extra car seat (we had had to buy one during the trip after the airline lost our luggage, but we weren't going to need it after that) to a charity shop (or organization) which was so helpful and made us feel a lot better.
Cleanliness & Comfort
Sweet Home Hotel
Athens

"Sweet Home" is a really perfect name for this hotel. The breakfast area decor is adorable (and the food is great), the rooms are comfortable, and the staff are very nice and helpful. The hotel is located on a very narrow street which can be a little nerve-wracking when you have a car and/or your car for hire is trying to get out, but it is also very central and it is easy to walk to things.

Authenticity & Character
I'm not sure if it would be considered authentic (but probably?) but it was very cute without being cutesy, so it wins on character.
Location
The narrow street wasn't great, but it was so close to everything and narrow streets are just the way it is in Athens.
Staff
They were very kind and accomodating and in particular we found them really helpful because our kids' car seats were lost by the airline and were delivered between our first and second stays at the hotel (while we were in Crete) and the hotel stored them for us and everything.
Cleanliness & Comfort
Europa Hotel Olympia
Olympia

Excellent place to relax towards the end of a busy trip that has a swimming pool. The on-site restaurant has good food and a beautiful view.

Authenticity & Character
Although it didn't have as "cozy" of a feel as many of the other, smaller hotels we stayed at on our trip, it very much matched my experience of mid-tier business hotels outside of major cities in other European countries.
Location
This is a fairly desolate area. There is nothing within walking distance of the hotel, so you need to drive to Olympia and anywhere else that you go. That also means that you will probably eat all of your meals on site. Which is fine in that the food is good, but it makes it a little more expensive than other places.
Staff
Everyone was nice. Nothing stands out as extremely special, but we felt well taken care of.
Cleanliness & Comfort
Avra Hotel
Rafina, Attica

That this hotel is close to the airport is great. But other than that, it is nothing special. One member of our group commented that it was too bad that that was going to be our last breakfast in Greece as all the other ones had been very good. And unfortunately, the noise is so bad that one of the members of our group only got a couple of hours of sleep.

Authenticity & Character
It was a run-of-the-mill corporate hotel.
Location
The noise from the surrounding neighborhood was unbearable.
Staff
The staff seemed fine. When the airport shuttle was delayed, they arranged for a car for us, which was nice.
Cleanliness & Comfort
Although it was clean, it didn't feel very homey. The biggest issue, however, was the noise at night (which was coming from outside the hotel).
Alcanea Boutique Hotel
Chania Town

This place is out of this world. Because it is in a pedestrian area, you'll likely need a driver and/or hotel staff to help you with your things, but the location cannot be beat (so much in walking distance!), our room was amazing, and the staff was phenomenal. Two people in our group feel ill and they were extremely helpful and accommodating in helping us access medical care, get food when we couldn't leave because of a sick kid, and ultimately getting.a slightly late check-out as we recovered. Our room was easiest the largest hotel room that I have ever seen in Europe with a beautiful balcony and view. We hope to return to Chania and will definitely be staying here.

Authenticity & Character
I don't know how "typical" it is but the decor was warm and inviting and felt like a home, not a hotel.
Location
Most everything you would need or want is within walking distance and it is a short distance from the hotel to the area where taxis and cars for hire stop.
Staff
They were all so kind and spoke English with 0 hesitancy, which is nice when stressful things happen.
Cleanliness & Comfort
Ganimede Hotel
Galaxidi

This hotel was so cute. And our "room" (it was actually an apartment) was huge with two couch/beds for our kids, a bedroom for the adults, and a kitchen. It was a little weird driving into the town because it is pretty deserted, but the hotel was more than cute enough to make up for that.

Authenticity & Character
This place was so cute. It was amazing.
Location
It's a few blocks away from the harbor and restaurants so is a little bit isolated, especially when the weather is so hot.
Staff
Everyone was very nice and helpful.
Cleanliness & Comfort
Activity Reviews
Delphi Guided Tour
Delphi Guided Tour
Greece

This is a gorgeous site and our guide was great.

Quality of Experience
Guides, Drivers and Staff
Our guide was very good with our kids who were very tired as this was the last big thing in our vacation and they were ready to go home. She was also very knowledgeable.
- Ancient Olympia Guided Tour (Self-Drive)
- Ancient Olympia Guided Tour (Self-Drive)
Greece

This was.a very cool sight to see. I had slightly mixed feelings because Olympia is pretty remote and there isn't anything else in the area, but I'm glad we went.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and helpful.
Welcome to Nafplio
Welcome to Nafplio
Greece

How had I never heard of Nafplio before? This place is posh without being snobby and a place we absolutely can't wait to return to. Which is sort of funny considering that it was not on our radar at all before we got there and we assumed it was just a necessary stopping place because of where we wanted to go and the amount of driving we wanted to do in a day. The town is beautiful and very walkable. I don't love the public parking situation because it can be hard to find a spot, but at the end of the day, it was worth it.

Quality of Experience
The private tour of Knossos Minoan palace
The private tour of Knossos Minoan palace
Greece

This was our reason for going to Crete and although it wasn't anyone's top memory at the end of the trip, it was one of the things that we were most excited about in the ~12 months since we started planning the trip. Our guide was very knowledgeable and helpful and it was a good tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Mycenae Guided Tour
Mycenae Guided Tour
Greece

We enjoyed this. Standing inside the tomb mound, in particular, was awe-inspiring. But while the adults would have appreciated the larger ruins if it was just us, with kids who are easily distracted and prone to falling, we were very much on edge and paying more attention to them than the guide.

Quality of Experience
Guides, Drivers and Staff
See comment form Epidarious.
Epidaurus Guided Tour
Epidaurus Guided Tour
Greece

Lots of cool stuff to see. The theater is amazing, but there is more to the site than just that and we enjoyed learning about how medicine, sport, and the arts all fit together.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable. But he was not very flexible when it came to modifying things to fit our children's energy and tolerance levels (our three year old was so done with museums at that point). Also, admissions was supposed to be included, but it wasn't and we had to pay our entrance.
Athens Treasure Hunt for Families
Athens Treasure Hunt for Families
Athens

This was a lot of fun. We had already spent a couple days in Athens by the time we did it so I was a little worried that there would be too much overlap, but there was hardly any. It was nice that most of it was focused on the modern Athens, but there was still some historical and/or Ancient Greek stuff mixed in.

Quality of Experience
Guides, Drivers and Staff
She was so great about modifying things to fit our kids' ages and energy levels.
Transport
Once again, the heat was the problem. (Totally outside your control, I know.)
Day trip to Falasarna
Day trip to Falasarna
Chania

We ended up not doing this activity because half of our group was sick.

Acropolis for Families
Acropolis for Families
Athens

You can't go to Athens and not go to the Acropolis. While it wasn't the highlight of our trip, we enjoyed it and we enjoyed our guide.

Quality of Experience
Guides, Drivers and Staff
The guide was great about engaging with our seven year old son who can be a bit of a know-it-all (in the best way possible, of course).
Transport
it was so hot! (There is literally nothing you could do about that. But that's the reason for the rating.)
Private Sunset Excursion to Sounio and the Temple of Poseidon & Sea-side Dinner
Private Sunset Excursion to Sounio and the Temple of Poseidon & Sea-side Dinner
Athens

Of all of the ruins we saw, these were the best. And the view from the Taverna where we ate dinner before going to the temple was incredible.

Quality of Experience
Guides, Drivers and Staff
The driver was very nice but I did feel like he had a couple too many questions for us. Even where to eat wasn't pre-decided and he offered us two options. Ultimately he said we chose the better one, but in that case, I kind of wish we hadn't had the pressure on us to decide!
Transport
Drive towards Heraklion - Short stop at Rethymno
Drive towards Heraklion - Short stop at Rethymno
Greece

The drive was nice and relaxing and it was nice to have someone else drive us! Plus, since we had had the driver a couple days earlier, we already knew her and liked her.

Quality of Experience
Guides, Drivers and Staff
We really appreciate our driver's flexibility. My husband had to spend the prior night in the hospital so we departed Chania several hours late and had to stop at the hospital to pick him up on our way out of town.
Transport
Elafonissi Beach Day Trip 
Elafonissi Beach Day Trip 
Greece

This beach should be on everybody's list of things to do in Chania. The only thing I wish is that we'd had more time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 20, 2023
Dear Heidi, Thank you very much for your kind words and elaborate reviews on such a wide spectrum of the services we booked for you. I am very happy that you had an amazing time, and that we addressed your hiccups with spot-on teamwork and flexibility, working together to provide the best possible solutions. Ultimately, you enjoyed your trip as a family, and that is the reward that I cherish as a travel specialist. Your feedback on hotels, tours, and activities is very valuable and will be... Read more

Dear Heidi,

Thank you very much for your kind words and elaborate reviews on such a wide spectrum of the services we booked for you. I am very happy that you had an amazing time, and that we addressed your hiccups with spot-on teamwork and flexibility, working together to provide the best possible solutions. Ultimately, you enjoyed your trip as a family, and that is the reward that I cherish as a travel specialist.

Your feedback on hotels, tours, and activities is very valuable and will be put to good use to re-evaluate certain aspects, so as to provide our future travelers with the best possible service. If you choose to repeat a Greek visit, next time we will make it even better.

Thank you again for everything and for being such a pleasure to work with on this trip! Wishing you & all the family all the best and a wonderful rest of your summer.

Kind regards,
Chris

We had the best time in Peru! Guido, our trek...
Peru | Jul 9 - Jul 19, 2023

Isabel
Isabel G.
Novato, CA | Reviewed on Jul 20, 2023
We had the best time in Peru! Guido, our trekking guide, was incredible. So knowledgeable and safe. Lisbeth, our Peruvian organizer, was so organized and we had 0 issues with our trip. Would 1000000% recommend to everyone traveling to Peru! Read more

We had the best time in Peru! Guido, our trekking guide, was incredible. So knowledgeable and safe. Lisbeth, our Peruvian organizer, was so organized and we had 0 issues with our trip. Would 1000000% recommend to everyone traveling to Peru!

Hotel Reviews
La Casa Del Mono (Homestay)

Was such a cool experience! Everyone should stay here

Authenticity & Character
Location
Staff
Ricardo was the best!!
Cleanliness & Comfort
Sueños del Inka Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Shared tour to Pisac, Ollantaytambo & Chinchero tour
Shared tour to Pisac, Ollantaytambo & Chinchero tour
Cusco

Janet was the best guide!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 20, 2023

Hi Isabel,
Thanks for taking the time and leave us your comments. I'm happy to know that you enjoyed your trip to Peru. I'm sharing this with Lisbeth and with the rest of our team.
Hugs from all the Andean Travel Experience family!
Liz.

SW England Road Trip
England | Jun 20 - Jul 6, 2023

Ras
Ras G.
Canada | Reviewed on Jul 20, 2023
We recently completed our SW England road trip and it was fantastic! This is our second trip organized through KimKim and we really find the level of assistance, coordination and guidance a boon to trip planning. In fact, Stephen, who prepared our itinerary was able to take a lot of the planning for us, out of the equation. There were great activities suggested throughout the trip. This was personalized for us; a small family of three with a 9 year old daughter. She had some great... Read more

We recently completed our SW England road trip and it was fantastic! This is our second trip organized through KimKim and we really find the level of assistance, coordination and guidance a boon to trip planning. In fact, Stephen, who prepared our itinerary was able to take a lot of the planning for us, out of the equation. There were great activities suggested throughout the trip. This was personalized for us; a small family of three with a 9 year old daughter. She had some great experiences as did my wife and I! We are grateful to Stephen for being available throughout the planning process and things couldn't have been easier.

The trip plan dossier was organized well and served as a quick daily reference for what the next days adventures will bring! Having many activities pre-booked with booking references available prior to departing was very efficient and made things easy.

This is a great way to generate ideas about an area you want to visit by getting local insight from people who know the area and can suggest activites that may not always be 'main stream' but also ensure a rich, full experience of the area.

We are extremely pleased with KimKim and feel that this is the only way we will plan future trips!!

Thank you Stephen!!!

Hotel Reviews
The Stag and Huntsman at Hambleden
Hambleden Village, Henley-on-Thames

We loved this cottage stay - unfortunately for us it was only for one night. It truly has motivated us to come back here for a longer stay. The cottage was exceptionally clean and spacious. The restaurant had excellent food and the village is charming!

Authenticity & Character
The village was small, quaint and beautifulF!
Location
Staff
Very nice staff. I thought they all were very friendly and provided wonderful service when we dined at the restaurant
Cleanliness & Comfort
Very clean cottage and very well equiped.
Bayards Cove Inn
Dartmouth

This is very, very, very nice inn. An old building with character. The staff are super friendly. We had a great time. My daughter LOVED the room we stayed inn -- it really brought out nautical and pirate themes to our dreams! The bathroom was quite newly renovated and nice. The staff was great and extremely friendly. This was a very memorable stay and I will say that I see myself coming to Dartmouth again in my life and I will stay at Bayards Cove Inn!!!

Authenticity & Character
Very charming building and the room we stayed in was unique!
Location
Staff
Great staff. Always smiling!
Cleanliness & Comfort
Bathroom was excellent
The Pines Hotel
Swanage, Dorset

Overall, this was a great stay. The evening views at dinner time looking at the ocean cannot be beat. The staff very very friendly and accomodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room layout was good --- the mattresses unfortunately, were not comfortable
The Bloomsbury
London

Excellent service. The staff were very friendly and we enjoyed our stay here. If (when!) I am back in London - I will be coming to Bloomsbury!!

Authenticity & Character
Location
Staff
Very friendly and personable!
Cleanliness & Comfort
Very comfortable bed (this is key!!)
Activity Reviews
Entry to St Michael's Mount
Entry to St Michael's Mount
England

It was a nice sunny day when we visited. The gardens are beautiful. The views are inspiring and the time we spent on St. Michael's mount was great!

Quality of Experience
Private Guided Tour of The British Museum with a Historian
Private Guided Tour of The British Museum with a Historian
London

After having this guided tour I feel this is the only way to visit a museum!! We met with Alan who is a PhD and has a keen interest and knowledge in early civilizations. The pace was good and we were all engaged the whole time. My 9-year old daughter had a great time and really felt that seeing and hearing the things she did complimented some of the things she has learnt about early civilizations. Truly a great experience!!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023

Hi Ras

Thank you for the 5 star review for your long family trip around Cornwall. I love receiving backup that the bespoke trips we create are really great and appeal to all kinds of intrepid travelers like you and your family!

I am happy you loved the suppliers we chose and that you explored diverse places like the Sciliy Isles and the British Museum:)

You are a real pleasure to work with as well and I wish I had such interesting travelers to work with every time.

Happy to know you liked the loop we organized!

Regards & thanks
Stephen Molloy & the team at High Point Holidays

Ashley was amazing from beginning to end! Sh...
Thailand | Jun 24 - Jul 14, 2023

Carolina
Carolina D.
The Woodlands, TX | Reviewed on Jul 19, 2023
Ashley was amazing from beginning to end! She was very accommodating to all my requests and several changes during the planning of the trip. Thanks to her planning, everything went smoothie and easy during our stay in Thailand. She was always in every detail, contacting me with text reminders about air tickets, tourist guides, and transportation. Constantly assuring that our experience was as expected. The tourist guides who she works with through Realistic Asia are the best. We toured the... Read more

Ashley was amazing from beginning to end! She was very accommodating to all my requests and several changes during the planning of the trip. Thanks to her planning, everything went smoothie and easy during our stay in Thailand. She was always in every detail, contacting me with text reminders about air tickets, tourist guides, and transportation. Constantly assuring that our experience was as expected. The tourist guides who she works with through Realistic Asia are the best. We toured the Kanchanaburi area with Mayree, who was knowledgeable, attentive, and patient. We traveled with my 10-year-old niece, and she spoiled her, having plenty of treats ready for her! The chauffeur was amazing too.
We tour the North of Thailand Chain Mai, Pia, with Erk as our tourist guide; he introduces us to the local history, live style, monastic life, and Buddhist philosophy. He was incredibly open, answering every question with plenty of details and knowledge. The driver was very polite and professional too. Thank you very much, Ashley! We highly recommend you!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 20, 2023

Dear Carolina,
Thank you for your kind words and thorough feedback! I am so happy to hear that everything had been great during your time in Thailand. We hope you and Luis visit us in the future again, maybe your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
We would love to have you back someday ;)
From Ashley with love <3

Our local specialist in Croatia was Bruno Mar...
Croatia | Jul 9 - Jul 15, 2023

David
David K.
Bend, OR | Reviewed on Jul 19, 2023
Our local specialist in Croatia was Bruno Martinovic and he was amazing. This is what he did for us:
--Helped us design an itinerary that fit our schedule and our interests
--At our request, arranged for transfers from to and from hotels to the airports and boat. We don't always do this but loved this service. All on time as promised.
--booked accommodations that were ideally located and consistent with the budget we gave him
--checked in with us each day via WhatsApp to tell us what...
Read more

Our local specialist in Croatia was Bruno Martinovic and he was amazing. This is what he did for us:
--Helped us design an itinerary that fit our schedule and our interests
--At our request, arranged for transfers from to and from hotels to the airports and boat. We don't always do this but loved this service. All on time as promised.
--booked accommodations that were ideally located and consistent with the budget we gave him
--checked in with us each day via WhatsApp to tell us what was scheduled the next day and providing contact information. He was always available when we had questions.
--MOST IMPORTANT: He arranged for fabulous guides in Split (Pero), Dubrovnik (Marijana) and from Korcula to Dubrovnik (Goran). Each was knowledgeable, personable and informal--in the right way. We learned much more then the history of a place. We learned so much about Croatia, Croatians and the complicated history of the entire region. We highly recommend each of these individuals.

And we highly recommend Bruno for your travels in Croatia

David and Pam

Hotel Reviews
Scalini palace
Dubrovnik

Great location. Rooms are simple and have small kitchenette. Includes a nice breakfast brought to your room. There is no elevator. We were on the top floor and it was a haul up 4 flights. Just be prepared for that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marko Polo
Korčula

Great location. Great room. Great views. Great pool. Food and beverage situation was disappointing. Food was terrible and though they had a decent wine list, none were available. Was strange. Do not recommend a meal there. Excellent restaurants within an easy walk.

Location
Staff
Front desk staff very helpful and friendly. Restaurant and bar--not so much.
Cleanliness & Comfort
Hotel Marul
Split

Great location 5 minutes away from the center of Old Town so very quiet but convenient. Restaurant is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 20, 2023

Hi David,

Thank you so much for the kind words.

It was a real pleasure to organize the trip for you.

I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

We had a great 2 weeks in South Island, NZ
New Zealand | Jun 22 - Jul 3, 2023

Jack
Jack M.
Plano, TX | Reviewed on Jul 19, 2023
We had a great 2 weeks in New Zealand. Went with my wife and youngest son (he’s 21). As an American - New Zealand is a long way away! We wanted an adventure to South Island…. And Sabina asked our goals…. And then fit in activities to meet those goals. Highlights were a helicopter ride onto a glacier at Mt Cook where we then put on crampons and hiked around the glacier. Our guide found an ice cave and we were able to go into it. Amazing experience as we were 20-ish feet beneath surface... Read more

We had a great 2 weeks in New Zealand. Went with my wife and youngest son (he’s 21). As an American - New Zealand is a long way away! We wanted an adventure to South Island…. And Sabina asked our goals…. And then fit in activities to meet those goals. Highlights were a helicopter ride onto a glacier at Mt Cook where we then put on crampons and hiked around the glacier. Our guide found an ice cave and we were able to go into it. Amazing experience as we were 20-ish feet beneath surface in bluest of blue ice…. Knowing the cave will be gone in a year…and a new one will form. Another highlight was a kayaking tour in Milford Sound…. Scenery was utterly amazing, we got to see lots of wildlife (including sea lions), and learned a ton. Best part about trip was each morning was a pre-planned adventure and everything was organized. I had a few questions during trip…. Pinged the app…. And the KimKim folks responded very quickly and sorted our issue.
Now that I’m back, I am organizing a trip for my two sons to visit Australia in November. And again utilizing the skills of Sabina.

Activity Review
Tasman Glacier Helihike with The Helicopter Line
Tasman Glacier Helihike with The Helicopter Line
Aoraki / Mount Cook Village

Highlight of our 2 weeks in South Island.

Quality of Experience
Guides, Drivers and Staff
Transport
Felt very safe on the helicopter….
Local specialist: Sabina Din
Sabina
Sabina Din
Local specialist in Wanaka | Replied on Aug 02, 2023

Hi Jack,

Thank you so much for your feedback. I am so glad you and your family were able to do everything you wanted and it was a lovely trip for you all! The Glaciers and Milford are 2 of my favorite parts of the south island. It is great you had the chance to see how majestic and beautiful the country is. Good luck to Will in his time studying in New Zealand following your trip!

Sabina

Our trip to Belize was wonderful!
Belize | Jun 16 - Jun 27, 2023

Ronda
Ronda Z.
Ellicott City, MD | Reviewed on Jul 19, 2023
Our trip to Belize was wonderful. Catherina listened to what we wanted and we had a wonderful time. We stayed in two smaller resorts and the people were incredible and so friendly. We were in the mountains for the first part of the trip and then on the beach, to relax and do some snorkeling. We went to some Mayan ruins and hiked thru the jungle. We saw some incredible birds and fish. We swam with Eagle Rays and sea turtles, so very exciting. All of our guides and the staff at both... Read more

Our trip to Belize was wonderful. Catherina listened to what we wanted and we had a wonderful time. We stayed in two smaller resorts and the people were incredible and so friendly. We were in the mountains for the first part of the trip and then on the beach, to relax and do some snorkeling. We went to some Mayan ruins and hiked thru the jungle. We saw some incredible birds and fish. We swam with Eagle Rays and sea turtles, so very exciting. All of our guides and the staff at both resorts were fantastic. We had a really great time!

Hotel Reviews
Hamanasi Adventure & Dive Resort
Dangriga

This is a smaller resort, which we really prefer. It is right on the ocean and we had a lovely "tree house” room. It was air conditioned and a very nice room. The staff were amazing and so accommodating. All our guides were great and we got to see a ton of birds and had some incredible snorkeling adventures. We swam with Eagle Rays and Sea Turtles and lots of beautiful fish. It was so much fun. We had all our meals included in our package. They serve very large portions - they don’t want anyone to go hungry. Fortunately, you can order 1/2 portions. We had an amazing time here and would love to come back some day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blancaneaux Lodge

This is a more rustic retreat. The rooms are not air conditioned, but they do have very good fans. When we went it was quite humid and hot, but we didn’t mind it too much. We were out doing things during the day and it cooled down a little at night. It was a beautiful setting and we really enjoyed our stay at Blancaneaux Lodge. The staff are so very nice and do everything they can to make your stay wonderful. This is a much smaller retreat which is what we really enjoy. They have their own farm with fresh eggs and produce. The food was very good. There were a number of families here and we really enjoyed connecting with the other guests as well. It was such a lovely place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
This is a lodge, so it is a little more rustic - if you are looking for luxury you might be a little disappointed. It was clean and the bed was comfortable. We really enjoyed it.
Activity Reviews
Discover Xunantunich
Discover Xunantunich
Belize

If you haven’t and even if you have visited a Mayan ruin before this is a must. Our guide was great and very knowledgeable and we climbed all the way to the top. It was worth the climb for the view. It’s really interesting learning about the Mayan culture and seeing the temples and ruins.

Enjoy Barton Creek
Enjoy Barton Creek
Belize

This was a surprisingly wonderful experience. Our guide was terrific and he canoed us a long way into the cave with all this history. He was very knowledgeable and we were very lucky to be the only ones there at this time. We were told that rarely happens. I don’t know that it would have been very enjoyable if it was crowded - part of what made it so nice was that we were alone and could take our time looking at the artifacts and learn about what was found inside this cave. We really enjoyed this adventure.

Guides, Drivers and Staff
Barrier Reef Snorkeling
Barrier Reef Snorkeling
Belize

You really must at least go snorkeling here. The reef is teaming with ocean life and it was so beautiful. Our guides were really great and knowledgeable. We had such a great time snorkeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jul 29, 2023
My dear Ronda we are so glad to know your time in Belize was wonderful!
It sounds like you had an amazing adventure exploring the country and experiencing its natural beauty.
I personally love staying in small resorts because that allowes you to connect with the friendly locals and enjoy their incredible hospitality.
It is excellent to know that all our team members as guides and staff from the resorts contributed to make your memories unforgettable. We are all passionate about sharing... Read more

My dear Ronda we are so glad to know your time in Belize was wonderful!
It sounds like you had an amazing adventure exploring the country and experiencing its natural beauty.
I personally love staying in small resorts because that allowes you to connect with the friendly locals and enjoy their incredible hospitality.

It is excellent to know that all our team members as guides and staff from the resorts contributed to make your memories unforgettable. We are all passionate about sharing our authenticity and believe that our paradise is worth preserving by promoting sustainable travel as yours.

Let me share you our heartfelt gratitude for choosing and trusting us, was a total honor to have you as our guest and now on as our friends keep us in mind for your next destination, Could Guatemala be the one knocking on your door? or maybe Costa Rica, Panamá, El Salvador.

No worries about planning we are here to make the homework and we will be more than happy to keep writing our stories together!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.