Kimkim Trip Reviews

4.8
Based on 17,104 ratings
Read 17,104 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Explore Northern Vietnam: Hanoi, Ninh Binh & Ha Long Bay – 6 Days
Vietnam | Feb 24 - Mar 3, 2025

R
Rodeline C.
Chicago, IL | Reviewed on Mar 04, 2025
Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture. We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were... Read more

Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture.

We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were friendly especially Rachel, the front desk supervisor. My relatives/family want to travel back to visit the other side of Vietnam. Just in case, are you able to arrange our next trip again?

Best regards and take care.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 05, 2025
Dear Rodeline and your beloved family, Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that. We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to... Read more

Dear Rodeline and your beloved family,

Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that.

We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to the airport added a special touch. We're also very pleased that you loved Le Jardin and that Rachel, the front desk supervisor, and the rest of the staff made your stay so enjoyable.

It's fantastic to hear you learned so much about the region and our culture. We believe in creating enriching and memorable travel experiences, and it sounds like we succeeded!

And yes, absolutely! We would be absolutely delighted to arrange your next trip to explore the other side of Vietnam. Please don't hesitate to reach out whenever you're ready to start planning. We'll ensure your next adventure is just as exceptional, if not more so.

Thank you again for your wonderful feedback. We truly appreciate you choosing us for your travels.

Best regards and take care,
Ashley

Wonderful trip to Peru!
Peru | Aug 26 - Sep 9, 2023

Alina
Alina C.
Alhambra, AZ | Reviewed on Mar 04, 2025
Our Peru trip was INCREDIBLE! It had a wonderful mix of history, hiking, food, and culture. We had some unguided time in the cities (Lima and Cusco) to explore the city, but had a guide with us to travel to different historical sites. I definitely recommend booking a trip as it saved us SO much time and effort especially with transportation. We had a dedicated driver pretty much the entire time (minus to machu picchu + the amazon) and got to explore areas off the main path. I loved hanging... Read more

Our Peru trip was INCREDIBLE! It had a wonderful mix of history, hiking, food, and culture. We had some unguided time in the cities (Lima and Cusco) to explore the city, but had a guide with us to travel to different historical sites. I definitely recommend booking a trip as it saved us SO much time and effort especially with transportation. We had a dedicated driver pretty much the entire time (minus to machu picchu + the amazon) and got to explore areas off the main path. I loved hanging out with the alpacas and getting to see the incredible views. If you are also planning on going to the amazon, get ready to be full off grid and full sweaty. It was definitely worth it but boy is it HOT.

Hotel Reviews
Tierra Viva Miraflores Centro
Miraflores

small but staff was very friendly and it was in a great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Agustin Paracas
Paracas

We went when it was pretty cold so we did not get full use of the amenities but it was beautiful. The walls were THIN though so be warned

Amaru
Cusco

LOVE this hotel. Great location, great rooms, great environment.

El Albergue Ollantaytambo Boutique Hotel
Cusco

This hotel is amazing! Very beautiful and convenient. We even got a bagged lunch from them that was tasty

Taypikala Boutique Machupicchu
Machu Picchu

Hotel not the best location but not bad. Was clean and comfortable.

Inkaterra Hacienda Concepcion
Puerto Maldonado

BEAUTIFUL place. If I were to come back I would love to stay at a place like this again. Food was delicious and the staff was beyond incredible. One even saved me when a bullet ant was on my leg. Be prepared to be sweaty and DO NOT go if you are scared of bugs.

Activity Reviews
Lima Ultimate Peruvian Food Tour
Lima Ultimate Peruvian Food Tour
Lima

Totally recommend the food tour. It was a wonderful way to explore the city and get a taste of DELICIOUS food. Best food we had on our trip by far

National Reserve & Huacachina: Wildlife & Dune Buggy Adventure
National Reserve & Huacachina: Wildlife & Dune Buggy Adventure
Peru

So fun!!! Definitely worth it even though I was terrible at sandboarding haha.

Ballestas Islands Tour & Return to Lima
Ballestas Islands Tour & Return to Lima
Paracas

If you are in the area I definitely recommend. We got to see penguins and sea lions on the boat tour.

Moray and Maras Tour
Moray and Maras Tour
Peru

Loved seeing the salt mine, and the different Incan historial sites. A must do

Palccoyo Rainbow Mountain
Palccoyo Rainbow Mountain
Cusco

In my opinion, this is so much better than the main Rainbow mountain. Not only did you get to see a rainbow mountain, but an incredible view of the andean glaciers behind it. Not to mention being slightly lower in elevation, a shorter hike, and MUCH less busy.

Lunch at Mountainview
Lunch at Mountainview
Peru

I live laugh love alpacas so this was a dream come true. I would live here forever if I could.

Local specialist: Jessica Danker

Adam and Greg did an excellent job!
Costa Rica | Feb 22 - Feb 27, 2025

Pamela
Pamela S.
Seattle, WA | Reviewed on Mar 03, 2025
Adam and Greg did an excellent job responding to our questions and providing top-notch service for our incredible trip to Costa Rica! We will certainly book through Kim Kim next time! Read more

Adam and Greg did an excellent job responding to our questions and providing top-notch service for our incredible trip to Costa Rica! We will certainly book through Kim Kim next time!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Our stay at the Volcano Lodge, Hotel & Thermal Experience was quite an unexpected one. The atmosphere was intended to be relaxing with its spa-like thermal pools. However, there was a bar in the center playing loud music which disrupted the tranquility we sought. The pool water wasn't clean, which was very disappointing. Despite the initial plan to stay for three nights, and despite exploring alternatives like Baldi Hot Springs, which seemed even busier, we ended up finding a better fit at another place. While the staff was responsive and eventually moved us, the initial experience at Volcano Lodge was not what we had anticipated.

Hotel Heliconia
Monteverde

Hotel Heliconia in Monteverde was a gem! The lack of water features was something we knew after arriving, but the hotel made up for it with its incredible views and beautiful grounds. Our room, with three walls of windows, offered breathtaking views of Monteverde. We enjoyed a nature walk on the premises and loved the locally grown coffee served exclusively at the hotel. The design of the restaurant was not as unique as expected, but the helpfulness of the front desk staff and the overall magical setting made our stay really memorable.

Activity Reviews
Monteverde Cloud Forest Night Walk
Monteverde Cloud Forest Night Walk
Monteverde

The Monteverde Cloud Forest Night Walk was not our favorite part of the trip. Although it's heavily promoted when you arrive in Monteverde, the experience felt intrusive. Walking in a group with flashlights and disturbing the nocturnal creatures was uncomfortable and not what we hoped for. We didn't see many nocturnal animals, possibly as they were avoiding our lights. It felt like we were disrupting nature rather than being a part of it.

Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde

The Treetopia Hanging Bridges experience in the Monteverde Cloud Forest was absolutely incredible. Our guide was extremely knowledgeable, taking the time to dive deep into the fascinating details about the flora and fauna. Walking on the bridges during the day and exploring the diverse ecosystem with stunning views was an unforgettable highlight of our trip. This tour exceeded our expectations in every way.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 10, 2025

Pamela! It is so great to hear you had a fantastic trip!! I agree; Greg is the best and is on top of everything for you while in the country! 👏

It was so fun planning your adventure and then jumping on Zoom to review all the details of your trip and get to know you better! It was a perfect trip for you and created lasting memories!!!

I hope to see you on another kimkim adventure! 😀

A beautiful trip through Portugal and Pablo didgreat job keeping
Portugal | Feb 14 - Feb 25, 2025

L
linda B.
Newark, NJ | Reviewed on Mar 03, 2025
João and Pablo did a great job keeping us on track with their daily updates. The suggestions they made were greatly appreciated.
Our drivers Carlos and Fabio were the best.. always on time,, providing some history lessons, and going a little out of their way to assure that we got to see some extras.
Read more

João and Pablo did a great job keeping us on track with their daily updates. The suggestions they made were greatly appreciated.
Our drivers Carlos and Fabio were the best.. always on time,, providing some history lessons, and going a little out of their way to assure that we got to see some extras.

Hotel Review
Estoril Vintage Hotel
Estoril

A very special experience. Walk into the beautiful lobby and take in the charm of this “once home”, now hotel. Have your welcome drink on the terrace overlooking the ocean . Use your Portuguese to chat with friendly staff. Enjoy the view from your spacious room. Take a short walk through the lovely streets of Estoril before heading down to the water. The food here is excellent, so be sure to have a special dinner there.

Authenticity & Character
Stunning building, beautiful decor and very professional and friendly staff
Location
Very short walk to coastline.
Staff
Very attentive, welcoming, and helpful. You can tell they enjoy their work.
Cleanliness & Comfort
All downstairs sitting rooms, bar area, restaurant and certainly rooms were very clean and comfortable.
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our guide was a young woman named Anna. Her passion for history was evident through her knowledge and enthusiasm. She guided us through different areas of Lisbon and took us to historical places as well as the best views via elevators. The tour ended with a delightful wine tasting and sampling of cheeses and hams. This was only for us. The wine expert talked about some different wines from Portugal, especially its vinho verde. Of course we bought one.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Our driver took us up narrow, winding roads to a restaurant that is famous for Fados. We enjoyed a very nice meal, good wines, and were treated to a performance of guitar and singing. The songs were often about the sea and of course love. I especially loved the guitars.

Quality of Experience
We were treated so well and the people were so warm and friendly.
Food
Guides, Drivers and Staff
Profesional, passionate about their work, and a desire to see that guests were getting the best experience.
Transport
Great drivers, excellent public transportation such as metros, short train rides, long train rides in first class car, and Ubers.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

A great way to see the stunning rock formations. Your motorboat takes you through the arches of the walls. The guides are knowledgeable and great at handling the boats.

Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

We had a lovely evening visiting the farm of Mariana and Inez. Their family has had this farm for many years and all work to keep it going. Our cooking class with Inez was a real highlight of the trip. With her guidance, we four prepared a 3 course meal. We all took part in the creation of a meal fit for a king. After the meal was ready, Inez and Mariana set the dining room table and served us the meal we had prepared. It was a wonderful experience.

Quality of Experience
Food
Fresh seafood, wines, couvert, cheeses, and desserts.
Guides, Drivers and Staff
Their warmth and kindness. I had started taking Portuguese classes a few weeks before the trip. I was anxious to see what I could do. The people with whom I interacted were patient and helpful.
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 04, 2025

Hello Linda,
Thank you for your wonderful review! I truly appreciate you highlighting some of the key people who played an essential role in your experience—I’m sure they’ll be delighted to hear that you had such a great time.
Your friend in Portugal - João

Morocco Trip
Morocco | Jan 5 - Jan 18, 2025

J
James David W.
Ashburn, VA | Reviewed on Mar 03, 2025
Having Sallam as a guide meant that I was traveling with a celebrity. Everywhere we stopped, people knew him from his travel videos. I even recorded a few clips that he uploaded to his channels. I never got used to the way people interacted with him, but I did get preferential treatment since he was my guide. I always found it amusing, especially at the police checkpoints along the highways. Since food is a big part of why I travel, I asked Sallam for recommendations in almost every place... Read more

Having Sallam as a guide meant that I was traveling with a celebrity. Everywhere we stopped, people knew him from his travel videos. I even recorded a few clips that he uploaded to his channels. I never got used to the way people interacted with him, but I did get preferential treatment since he was my guide. I always found it amusing, especially at the police checkpoints along the highways.

Since food is a big part of why I travel, I asked Sallam for recommendations in almost every place we stopped. He never led me astray, whether I asked for a fancy restaurant or a quaint one. There were even a few times when he picked little hole-in-the-wall spots I would have never found and ordered for me. That was how I discovered tanjia, one of the highlights of my trip.

I also like to be active when I travel. I customized my itinerary to include multiple day hikes in different parts of Morocco. For this, Sallam was the perfect guide. He was game to walk the longer distances I wanted, acted as photographer along the way, and opted for the more adventurous trail when options were available. This meant that I got to get my hands dirty scaling and crawling under a few rocks and that I got to take in some vistas at the end of trails that I would not have otherwise reached had I been with a large group or with a guide who isn’t physically fit.

Local specialist: Sharon Louthian

Vietnam is well worth a visit!
Vietnam | Feb 11 - Mar 1, 2025

C
Cathy W.
Ashburn, VA | Reviewed on Mar 03, 2025
Our tour coordinator, Doris, did a great job of setting up an itinerary for us. She was very responsive to our ideas, made good suggestions and answered all our questions before and during our trip. During the whole trip, all the details were perfectly arranged. Amazing! I highly recommend Doris as a travel tour coordinator. On the trip we especially enjoyed our first few days in and around Hanoi with tour guide Cai. He had interesting stories to tell from his background in Vietnam... Read more

Our tour coordinator, Doris, did a great job of setting up an itinerary for us. She was very responsive to our ideas, made good suggestions and answered all our questions before and during our trip. During the whole trip, all the details were perfectly arranged. Amazing! I highly recommend Doris as a travel tour coordinator.

On the trip we especially enjoyed our first few days in and around Hanoi with tour guide Cai. He had interesting stories to tell from his background in Vietnam and was so animated in his storytelling about the history. He was also great to hike with in Cuc Phuang National Park. We liked the Tam Coc boat trip and Mua Cave. Other favorites were the Halong Bay overnight cruise -- the boat and the side trip to the cave were great -- and our relaxing days at the Green Bay resort on Phu Quoc Island. In and around Ho Chi Minh City, our tour guide Sang was fantastic. He really knows his history and was very helpful in giving us ideas on where to go during our free time. Oh, and in the middle of the trip Hue and all the side trips were great. The guide, Destiny walked us through some very interesting historical places.

Overall, all learned a lot on this trip and very much enjoyed Vietnam. The people, the culture, the food, the weather and scenery were all what I had hoped for. Thanks to Doris and KimKim for coordinating such a smooth trip so we could relax and enjoy the country.

Hotel Review
Hoi An Delicacy Hotel & Spa
Hoi An

This hotel has the most amazing and attentive staff that will give you personal attention. Try out the spa and the Pho. Both are great.

Location
Easy walking distance to the Old Town
Staff
The staff were so attentive to our needs, giving us good restaurant recommendations and following up everyday to see if all our needs were met. We also loved the spa.
Cleanliness & Comfort
Our room was very comfortable and spacious.
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 04, 2025

Dear Cathy,

Thank you so much for sharing your wonderful experience! I’m thrilled that you had a smooth and memorable trip, enjoyed the itinerary, and connected with our amazing guides. It was a pleasure assisting you. Wishing you all the best and hope to welcome you back someday! 😊

Best wishes,
Doris

Logistics were seamless. Very good suggestion...
Costa Rica | Feb 21 - Mar 1, 2025

L
Liezl v.
Seattle, WA | Reviewed on Mar 03, 2025
Logistics were seamless. Very good suggestions on alternatives when the price was too high for my budget. Quick responses on questions and no hiccups along the way with arrangements - everything was clear. Read more

Logistics were seamless. Very good suggestions on alternatives when the price was too high for my budget. Quick responses on questions and no hiccups along the way with arrangements - everything was clear.

Hotel Reviews
Drake Bay Wilderness Resort
Drake
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Isla del Caño Snorkeling Tour
Isla del Caño Snorkeling Tour
Costa Rica
Guides, Drivers and Staff
Transport
Hike to San Pedrillo Station
Hike to San Pedrillo Station
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 03, 2025

Hello Liezl,

Thank you so much for your kind words! I'm glad to hear that everything went smoothly and that the alternative suggestions worked well for your budget. It was a pleasure assisting you, and I truly appreciate your trust in our services.

If you ever need help planning another trip, I'd be happy to assist again. Wishing you many more amazing travels ahead!

Best,
Olman

Amazing time in Finland and I didn’t have to worry about anything !!!!!
Finland | Feb 23 - Feb 28, 2025

chelsea
chelsea t.
Flagami, FL | Reviewed on Mar 03, 2025
This is my first time using a service line this for booking my trip, all I have to say is amazing. Emerson was a joy to work with he customized our trip to our budget and still gave us the important things we wanted to do while we were In Finland. Services ranged from arranging transportation to all the events he had planned for us to booking all our hotels. This was truly the easiest trip to go on. Didn’t have to worry about a thing and he was always available and quick to respond if we... Read more

This is my first time using a service line this for booking my trip, all I have to say is amazing. Emerson was a joy to work with he customized our trip to our budget and still gave us the important things we wanted to do while we were In Finland. Services ranged from arranging transportation to all the events he had planned for us to booking all our hotels. This was truly the easiest trip to go on. Didn’t have to worry about a thing and he was always available and quick to respond if we needed him. I will definitely be using this service for all our future trips. Couldn’t have been a better experience !!!!

Hotel Reviews
Break Sokos Hotel Levi
Levi

This is one of the more basic hotels we stayed In. Nothing too special but the staff was exceptional and you are in the middle of everything in Levi from skiing, shops, and restaurants for sure you don’t have to go to far

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Lights Ranch
Köngäs

Beautiful accommodations. Baby reindeer to feed. Sauna with cold water plunge and hot tub available while roaring fire was prepared. Heated floors as well. Truly once in a lifetime experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Haawe Boutique Apart Hotel
Rovaniemi

Amazing hotel! Very clean, right in the middle of rovaniemi. One of our favorite hotels we have stayed at.

Authenticity & Character
Location
Center of everything. Walking distance to lots of shopping and restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Auroras With Snowmobiles
Auroras With Snowmobiles
Finland

It was cold but an amazing experience my husband loved driving the snowmobile it was probably his favorite part of our trip. Unfortunately we didn’t get to see the northern lights but that didn’t take away from the experience at all

Quality of Experience
Guides, Drivers and Staff
Transport
Wooden Snowshoe Trek in Levi
Wooden Snowshoe Trek in Levi
Levi

Very informative guide. He had authentic wooden snowshoes which when you experience something like this and for the first time you want authenticity. Couldn’t have been more pleased.

Quality of Experience
Guides, Drivers and Staff
Transport
Sauna Experience at the Northern Lights Ranch
Sauna Experience at the Northern Lights Ranch
Levi

One of our favorite activities it was relaxing and and an unforgettable experience. They had a fire for us already going. The sauna was hot, basically everything you needed they already have prepared for you.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Husky Safari
Family Husky Safari
Rovaniemi

Amazing activity this was our first husky sleigh ride and it was everything we expected and then some. The dogs were wonderful and so friendly. staff was very friendly and informative. We had a wonderful time

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 10, 2025

Thank you for your kind words! I'm so glad you had an amazing experience. It was a pleasure planning your trip, and I’d love to help with your future travels. Looking forward to the next adventure!

My son and I just returned from a great tour ...
Morocco | Feb 22 - Mar 2, 2025

Kuruvilla
Kuruvilla J.
Canada | Reviewed on Mar 03, 2025
My son and I just returned from a great tour of Morocco. Nihad from Morocco Immersion helped us through the entire process of booking from the moment we reached out to Kimkim. We did not know much about Morocco or what to do there so we left this completely to Nihad (with a few preferences/ choices we made) and we are extremely happy with the experience. When we landed in Casablanca we were picked by Omar our Tour Manager/ driver from the Airport and was with us for the entire 9 days until... Read more

My son and I just returned from a great tour of Morocco. Nihad from Morocco Immersion helped us through the entire process of booking from the moment we reached out to Kimkim. We did not know much about Morocco or what to do there so we left this completely to Nihad (with a few preferences/ choices we made) and we are extremely happy with the experience. When we landed in Casablanca we were picked by Omar our Tour Manager/ driver from the Airport and was with us for the entire 9 days until we were dropped back at the Airport. He spoke English and was very knowledgeable and fun to be around with. We learned a lot about Moroccan history and traditions talking to him during the rides from one city to another. We also happened to be traveling by his grandmother's house and he invited us to drop by her house and enjoy their hospitality. The local tours and the tour guides arranged were very educational. We learned so much about the history of each place and the local activities native to the area from these local guides. Hicham at Rabat and Saheec at Fes stood out for the exceptional knowledge and explanations they provided .
The Riads we stayed were awesome...their service and hospitality was exceptional. The breakfasts provided at all the Riads were delicious and they provide a lot !

Hotel Reviews
Riad La Croix Berbère
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
In comparisson to the other Riad's we stayed this place felt a bit cramped. The staff and service was great
Kasbah Tiziri
Kelaat Mgouna

Amazing place and Michelle is a great hostess. She served some amazing fusion recepie of Moroccan western food !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

Awesome time at the place. The staff was a lot of fun. There was music played by the staff and the guest joined and danced around the fire. It was a lot of fun

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Palacio
Chefchaouen

Great place in center of all activities.

Authenticity & Character
Location
Some people may find it hard to climb all the steps to get there but that was part of the beauty
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat

Great place and close to the market.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Guided Tour of Fes
Guided Tour of Fes
Fes

This was one of the highlights of the entire trip. Saheed who was our local guides was amazing with the information he provided as we toured

Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Another amazing experience!

Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Mar 09, 2025
Hello Jacob, Thanks so much for the great review! We are so happy to hear that you had an amazing experience with Omar (and the rest of the local guides) in Morocco. We're absolutely delighted to hear that your trip to Morocco with your son surpassed your expectations! Our goal is to share our passion for Morocco with every guest, and it sounds like we were able to pass that on to you. We’re also delighted that you enjoyed the accommodations, which are indeed part of the experience. We had... Read more

Hello Jacob,

Thanks so much for the great review! We are so happy to hear that you had an amazing experience with Omar (and the rest of the local guides) in Morocco. We're absolutely delighted to hear that your trip to Morocco with your son surpassed your expectations! Our goal is to share our passion for Morocco with every guest, and it sounds like we were able to pass that on to you. We’re also delighted that you enjoyed the accommodations, which are indeed part of the experience.

We had the pleasure of being a part of your journey, and we are always thrilled to help you plan unforgettable adventures for future visits to Morocco. Thank you for trusting us with your trip.

Take care and keep in touch!
Nihad, Omar, and the rest of the Morocco Immersion family!

Hoa arranged a wonderful taste of Rhailand tr...
Thailand | Feb 23 - Mar 2, 2025

S
Sarah L.
Denver, CO | Reviewed on Mar 03, 2025
Hoa arranged a wonderful taste of Rhailand trip for us. From the VIP service at the Airport and through customs to all our activities and back to the airport we were in good hands. The guides were very knowledgeable and accommodated us for stops for Thai coffee or sticky mango coconut rice. The highlight of our stay was the overnight at the elephant nature park and meeting and walking with the parks founder Lek as she is called. The elephants are very special gentle giants. Overnight is a... Read more

Hoa arranged a wonderful taste of Rhailand trip for us. From the VIP service at the Airport and through customs to all our activities and back to the airport we were in good hands. The guides were very knowledgeable and accommodated us for stops for Thai coffee or sticky mango coconut rice. The highlight of our stay was the overnight at the elephant nature park and meeting and walking with the parks founder Lek as she is called. The elephants are very special gentle giants. Overnight is a must! Our 2nd favorite was the cooking with a local Lanna family and touring their herb garden. Our meal was delicious and fun to chop and mash the herbs in preparation. Our whole Thailand trip exceeded our expectations! Thank you to Hoa, Annie and Ying our guides for their insights and knowledge of the history of thailand

Hotel Review
Elephant Nature Park bungalow

Basic but perfect for the location and our stay

Authenticity & Character
Location
Staff
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 04, 2025

My dear Sarah,
Thank you so much for sharing your wonderful experience! I'm super happy that the trip went off without a hitch and exceeded your expectations.
It was an honor to be a part of your journey, and I hope to have the opportunity to assist you with your future trip to Southeast Asia.
Cheers,
Hoa

I had an idea of the places that we wanted to...
Vietnam | Jan 31 - Feb 11, 2025

David
David H.
Ashburn, VA | Reviewed on Mar 03, 2025
I had an idea of the places that we wanted to go and Trang advised me on which ones were best and those that were not optimal. Read more

I had an idea of the places that we wanted to go and Trang advised me on which ones were best and those that were not optimal.

Hotel Reviews
Indochine Lan Ha Cruise
Hai Phong

The bay was gorgeous, the excursions enjoyable and the food fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Pearl Hotel
Hanoi

Right in the middle of the old city, close the park. Great rooftop bar too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Palace

We enjoyed the the restaurant and location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Village Resort

Great beach location and restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Vela Saigon Hotel

Good hotel with excellent restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong & Lan Ha Bay, Indochine Cruise - Hanoi
Halong & Lan Ha Bay, Indochine Cruise - Hanoi
Vietnam

We’ve always wanted to go and we’re not disappointed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Lan Ha Bay, Indochine Lan Ha Cruise
Hanoi - Lan Ha Bay, Indochine Lan Ha Cruise
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Stopping at the Cultured Pearl exhibit was a bonus.
Hue - Fly to Hanoi, Hanoi City Tour
Hue - Fly to Hanoi, Hanoi City Tour
Vietnam

Everything was well planned out and executed. We weren’t expecting to go to the ‘Minority’ museum, but we’re glad we did, as it helped understand the fabric of Vietnam.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue City Tour
Hue City Tour
Hue

We enjoyed touring the palace and had a very good guide.

Quality of Experience
Guides, Drivers and Staff
Transport
The dragon boat had the owner’s family on board, which was a treat.
Ho Chi Minh City - Mui Ne Beach
Ho Chi Minh City - Mui Ne Beach
Mui Ne

Fantastic place, highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City: Visit Cu Chi Tunnels & HCMC City Tour
Ho Chi Minh City: Visit Cu Chi Tunnels & HCMC City Tour
Ho Chi Minh City

Guide was exceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

Our guide was exceptionally well-spoken.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 11, 2025

My dear David and Lynda,

I hope you have a great time in South Korea. Thank you for taking time to share your experience with us! I am so happy that you enjoyed your holiday in Vietnam and that you appreciated my work and support. Your feedback is highly appreciated, enabling us to develop our services further and organise memorable trips for our future clients.

Once again, thank you for choosing Vietnam as your travel destination. Wishing your family all the best and many more memorable adventures ahead!

All the best,
Trang

Very Well-planned Trip
Galapagos Islands | Feb 6 - Feb 21, 2025

J
Joseph P.
Chicago, IL | Reviewed on Mar 03, 2025

Very well-planned trip. KimKim allows you to easily tailor your holidays to your tastes. We have done three trips with KimKim, and we have been very satisfied with each of them. Also, they seem to have a knack for finding very good guides.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 05, 2025

Dear Joseph, Thanks so much for the awesome review! I'm so glad to hear that you’ve had such great experiences with us. It’s always a pleasure helping tailor your trips to your tastes, and I’m happy the guides have been a standout for you. May your next adventures be just as amazing and memorable as the ones you've had so far. Best wishes, Paola

Holden did an amazing job putting together an...
Costa Rica | Feb 19 - Feb 26, 2025

L
Lisa V.
Des Moines, IA | Reviewed on Mar 03, 2025
Holden did an amazing job putting together an initial plan, and making changes according to our feedback. Also giving honest input into lodging choices. Nancy provided comprehensive information about what to expect on our arrival and through our trip. Wilman was very responsive during our trip, answering questions and making last minute changes. What a great team! Read more

Holden did an amazing job putting together an initial plan, and making changes according to our feedback. Also giving honest input into lodging choices. Nancy provided comprehensive information about what to expect on our arrival and through our trip. Wilman was very responsive during our trip, answering questions and making last minute changes. What a great team!

Hotel Reviews
La Mariposa Hotel
Manuel Antonio

Beautiful hotel! Room well appointed. Wonderful view. Comfortable beds. Pool and patio area was great. Saw many birds during our stay. Staff was attentive. We only had breakfast here, but the restaurant was busy for dinner, suggesting that it was a good place to dine. Breakfast was good. Good tea selection which we appreciated. Location of hotel was central to many shops, restaurants, etc.

Authenticity & Character
Location
beautiful view, central location, yet off the busy road.
Staff
very friendly
Cleanliness & Comfort
Beds very comfortable
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The thermal pools were fabulous. The grounds were gorgeous with beautiful foliage and great bird watching. We liked the location and appreciated the responsiveness of the staff. The rooms were adequate but a bit dated and often felt a little damp. Meals were fine but not standout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
With all the rain, the room often felt damp.
Activity Reviews
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Manuel Antonio

Crew worked hard, friendly and entertaining. Ship was very cool. Liked how they stopped to allow people to swim/float. Food prepared was okay. Could be better. Drinks great.

Quality of Experience
Food
Guides, Drivers and Staff
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Bernie Sanchez was great! He was very patient and knowledgeable. Saw so many species. We wanted to spend time on the beach after. He lead us to a less busy beach, instructed us how to get back to the entrance, and set up our transportation back to our hotel. Went above and beyond.

Quality of Experience
Guides, Drivers and Staff
Above and beyond.
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Cloudy and a bit rainy. However did not do more than sprinkle a couple times. This was supposed to be 3 hrs, but only needed up being 2 hours. Guide was knowledgeable, he was young. It was only the 2 of us on the tour, so maybe this impacted it only lasting 2 hrs.

Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Arenal/La Fortuna

Small area, yet amazed at the number of wildlife we saw.

Quality of Experience
Guides, Drivers and Staff
Diago was great!
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Very nice experience. Weather was not the best, rained often, but cannot control the weather. It mostly impacted the view from the bridges.

Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 04, 2025

Hello Lisa,
Thank you for taking the time to write a thoughtful review. Your feedback helps us to continually provide the best service to our travelers. I'm happy to hear that our team as Serendipity Adventures was able to provide excellent service and advice on-the-go 🌞

Thank you
Holden Ketchum
Serendipity Adventures

Nepal 2025
Nepal | Feb 16 - Feb 24, 2025

Marianne
Marianne O.
Peachtree City, GA | Reviewed on Mar 03, 2025
Our trip was extraordinary from beginning to end. Amanda helped us with our itinerary until it was just what we wanted. The 3 totally different areas we visited were fascinating. We learned so much about the people, religions, culture and foods of Nepal.
From our first meeting with Raj we knew we were in good hands. He as welcoming and helpful as he went through our week’s itinerary.
Our guide for the first 2 locations was Pratikshya. She was energetic, fun, knowledgeable, patient and...
Read more

Our trip was extraordinary from beginning to end. Amanda helped us with our itinerary until it was just what we wanted. The 3 totally different areas we visited were fascinating. We learned so much about the people, religions, culture and foods of Nepal.
From our first meeting with Raj we knew we were in good hands. He as welcoming and helpful as he went through our week’s itinerary.
Our guide for the first 2 locations was Pratikshya. She was energetic, fun, knowledgeable, patient and kind. We loved our time with her. She helped us change our itinerary when our mountain flight was cancelled and we were able to visit a base camp instead which was wonderful.
When we went to Chitwan we had Gobinda as our naturalist. He was very knowledgeable, kind, patient and helpful. He went out of his way to make sure we were well taken care of.
The hotels we stayed in were all first class. Nepali Ghar was charming. The restaurant was great and the staff was very helpful.
Temple Tree Resort and Spa was beautiful, had great spa services and great food. The Bahari Lodge in Chitwan was amazing. The cabins were fantastic, the staff top notch and the food delicious.
This trip exceeded all expectations and I can’t thank KimKim enough for your help and guidance. If I could change one thing, I’d stay in Chitwan one more day. I will definitely encourage my friends to visit Nepal and use your company to guide them. I would love to come back someday soon to do some trekking.
I would love to know what I can do to help the people of Nepal.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and Senegal | Replied on Mar 27, 2025
Hi Marianne, Thank you so much for you comprehensive review and photos - it's so nice to get a little glimpse into what you experienced here in Nepal!
On behalf of the whole team (including your guide Pratikshya and the people behind the scenes who you never meet, but are working logistics to get you around the country), I'd like to say a very big thank you! It was lovely to meet you all on Zoom before your trip, and hearing about your trip from Pratikshya, it sounds like she had as much...
Read more

Hi Marianne,

Thank you so much for you comprehensive review and photos - it's so nice to get a little glimpse into what you experienced here in Nepal!
On behalf of the whole team (including your guide Pratikshya and the people behind the scenes who you never meet, but are working logistics to get you around the country), I'd like to say a very big thank you! It was lovely to meet you all on Zoom before your trip, and hearing about your trip from Pratikshya, it sounds like she had as much fun as you did!

A large part of what we do is supporting the people of Nepal through economy, and in turn you did too! You stayed at local hotels, used local guides/drivers, you were respectful of the places you visited, people and animals were treated respectfully. You supported local businesses that train and educate their staff, they pay fair wages and support their communities. More than this, your interest in the Nepali culture/food/religions/traditions and connection to the people you met is part of a cycle that empowers communities. There are so many reasons for why we do what we do, in the way that we do it. Contributing to Nepal is certainly a large part of it, and it's a 'give and take' scenario because I have also gained so much, personally, from Nepal. Travelling generously and sustainably is a great way to support the people of Nepal, especially those doing great work!

We'd love to see you again for some trekking - do be in touch!

Cheers,
Amanda

First of all thanks to our amazing tourist gu...
Thailand | Feb 22 - Feb 25, 2025

Chona
Chona D.
Seattle, WA | Reviewed on Mar 03, 2025
First of all thanks to our amazing tourist guides Jojo and Bon. And the drivers who picked up from the airport and’s dropped off . Different places that makes our travel safe and comfortable. We had an amazing trip that is unforgettable even for a 4 days visit to Bangkok and Chiang Mai. Our hotel in Bangkok is nice and beautiful. Our 2 days stay is amazing and our breakfast is much more satisfying. The Grand Palace is the best Temple we saw and the elephant ride is a must. And the food was... Read more

First of all thanks to our amazing tourist guides Jojo and Bon. And the drivers who picked up from the airport and’s dropped off . Different places that makes our travel safe and comfortable. We had an amazing trip that is unforgettable even for a 4 days visit to Bangkok and Chiang Mai. Our hotel in Bangkok is nice and beautiful. Our 2 days stay is amazing and our breakfast is much more satisfying. The Grand Palace is the best Temple we saw and the elephant ride is a must. And the food was delicious. Train ride to Chiang Mai was great. The hotel we stayed was cozy and nice. Best of all we enjoyed our travel and thanks to Ashley for all the help that makes our visit to Bangkok safe and memorable.❤️

Hotel Reviews
Banthai Village
Chiang Mai

Great and cozy to stay

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
Night Train between Ayutthaya and Chiang Mai

Nice overnight ride to Chiang mai

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
Centre Point Sukhumvit 10

We loved our stay especially your breakfast

Authenticity & Character
Great
Location
We love it
Staff
Great
Cleanliness & Comfort
Great
Activity Reviews
Evening Khantoke Dinner "Traditional Dinner" and Thai Classical Dance
Evening Khantoke Dinner "Traditional Dinner" and Thai Classical Dance
Chiang Mai

Great experience

Quality of Experience
Food
Not satisfied
Guides, Drivers and Staff
Transport
Half day Chiang Mai City Tour
Half day Chiang Mai City Tour
Chiang Mai

Not much time to explore

Quality of Experience
lol
Transport
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok

Great. The elephant ride was unforgettable

Quality of Experience
It was amazing experienced
Food
Guides, Drivers and Staff
Great
Transport
Great 👍🏻
Bangkok city tour - Chatuchak weekend market
Bangkok city tour - Chatuchak weekend market
Bangkok

Not much to explore

Quality of Experience
Food
It’s okay
Guides, Drivers and Staff
Transport
Po
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 03, 2025
Dear Chona, Thank you so much for your kind words! We're delighted to hear that you had an unforgettable trip to Bangkok and Chiang Mai. Jojo, Bon, and our dedicated drivers will be thrilled to know they made your journey safe and comfortable. It's wonderful that you enjoyed your hotel stays, the delicious food, and the incredible experiences—from exploring the Grand Palace to the elephant ride and the scenic train journey to Chiang Mai. Your satisfaction means the world to us, and we... Read more

Dear Chona,

Thank you so much for your kind words! We're delighted to hear that you had an unforgettable trip to Bangkok and Chiang Mai. Jojo, Bon, and our dedicated drivers will be thrilled to know they made your journey safe and comfortable.

It's wonderful that you enjoyed your hotel stays, the delicious food, and the incredible experiences—from exploring the Grand Palace to the elephant ride and the scenic train journey to Chiang Mai.

Your satisfaction means the world to us, and we truly appreciate you choosing us for your adventure. We hope to welcome you again for another memorable trip in the future! ❤️

From Realistic Asia with love,
Ashley

Excellent Trip
Morocco | Feb 22 - Feb 25, 2025

K
Karin B.
Italy | Reviewed on Mar 02, 2025
We had a wonderful time in Northern Morocco. The driver was excellent, and the guides at each site were great. The hotels chosen for us exceeded our expectations. It was very easy to customize the tour to my specifications. Read more

We had a wonderful time in Northern Morocco. The driver was excellent, and the guides at each site were great. The hotels chosen for us exceeded our expectations. It was very easy to customize the tour to my specifications.

Hotel Reviews
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
En Route stop at Volubilis
En Route stop at Volubilis
Morocco

The guide was not good. We knew more about Volubilis than he did.

Quality of Experience
Guides, Drivers and Staff
Transport
Mohammad was an excellent driver for our whole trip. Always punctual and pleasant.
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Mohammad, our guide, was incredibly knowledgeable and interesting. He is an excellent guide!
Transport
Guided Tour of Chefchaouen
Guided Tour of Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Mar 22, 2025

Hi Karin,

Thank you for your review! We're sorry to hear that your guide in Volubilis was not up to par; we hope you were still able to enjoy exploring the ruins.

We will pass on the positive review for both Mohammeds - the Marrakech guide and the driver!

Best,
Megan

How soon can we come back!!??
Costa Rica | Feb 15 - Feb 22, 2025

Sheryl
Sheryl K.
Boston, MA | Reviewed on Mar 02, 2025
We really enjoyed our trip to Costa Rica - the folks at Serendipity were so helpful in both planning, and then altering a few things for us once we were in-country. Lost Iguana (Arenal) and Senda Resort (Monteverde) were both lovely. Standout activities were the Northfield Coffee Tour, Maquique rappelling adventure, La Fortuna waterfall, Aguti Reserve, and Treetopia Park. But we didn't have a bad day of vacation overall. Read more

We really enjoyed our trip to Costa Rica - the folks at Serendipity were so helpful in both planning, and then altering a few things for us once we were in-country.

Lost Iguana (Arenal) and Senda Resort (Monteverde) were both lovely. Standout activities were the Northfield Coffee Tour, Maquique rappelling adventure, La Fortuna waterfall, Aguti Reserve, and Treetopia Park. But we didn't have a bad day of vacation overall.

Activity Reviews
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Canyoning in Arenal
Canyoning in Arenal
Arenal/La Fortuna

One of our best days of vacation - breathtaking - and wonderful staff.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 04, 2025

Thank you Sheryl for taking the time to send a review of your trip to Costa Rica. I'm happy to hear that the rappelling adventure was a big hit and that you enjoyed the coffee tour with our friends at North Fields!

Thank you
Holden Ketchum
Serendipity Adventures

Micaela did an excellent job with offering lo...
Argentina | Nov 26 - Nov 30, 2024

V
Vick N.
Sugar Land, TX | Reviewed on Mar 02, 2025

Micaela did an excellent job with offering local insights and putting together a great trip at short notice!! Thanks for your excellent support.

Local specialist: Micaela Rodriguez

Awesome trip!
Morocco | Sep 22 - Oct 1, 2024

Frances
Frances F.
Lakewood, NJ | Reviewed on Mar 02, 2025
Our driver Abdel was terrific. We did a 10 day tour of Morocco and learned so much about the history and culture and warm people of Morocco. All the Riads we stayed in were clean and beautiful. The highlight of the trip was the camel ride to our camp in the dessert. What a magical experience. Thank you Sharon and Abdel. Read more

Our driver Abdel was terrific. We did a 10 day tour of Morocco and learned so much about the history and culture and warm people of Morocco. All the Riads we stayed in were clean and beautiful. The highlight of the trip was the camel ride to our camp in the dessert. What a magical experience. Thank you Sharon and Abdel.

Hotel Reviews
Riad Dar Chrifa
Rabat

Beautifully restored and updated Riad. In the one night stay we enjoyed the delicious food for breakfast and dinner, nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

My least favorite place to stay. A tad antiquated compared to the other beautiful Riads we stayed in. The staff was excellent, good breakfast. Our rooms were right off the main lobby so it was a bit awkward. The window in the bathroom was shared with the kitchen, another awkward situation.

Authenticity & Character
Location
Did not feel very safe walking in this area, but the host walked us to a restaurant both nights we stayed there.
Staff
Cleanliness & Comfort
Palais Tara & Spa
Marrakech

Beautiful Riad in the medina of Marakech. Close to restaurants and shopping. Clean and modern.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Warm welcome and delicious food made by the host Michelle. Clean and beautifully restored Kasbah.

Authenticity & Character
Super authentic
Location
Could not walk to anyplace but the views were amazing from the rooftop terrace.
Staff
The hosts could not do enough for you, Very accommodating.
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

Great food. Beautiful "tents"! a magical experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Learned a lot on this tour but felt we had to spend money when visiting the many vendors and crafters.

Quality of Experience
Guides, Drivers and Staff
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Highlight of our trip. A magical experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Wonderful experience from start to finish!
New Zealand | Feb 12 - Feb 28, 2025

Joel
Joel S.
Chicago, IL | Reviewed on Mar 02, 2025
Our amazing New ZEALAND adventure was 16 days of pure joy. Monika worked with us tirelessly in planning our vacation and customizing the itinerary to our specific preferences. She included everything to make our stay stress free, including transfers and pre-planned meals when available. Communication was wonderful, both before and during our stay. She was always there when we needed her including at the outset of our trip when our scheduled flight from Auckland to Christchurch was... Read more

Our amazing New ZEALAND adventure was 16 days of pure joy. Monika worked with us tirelessly in planning our vacation and customizing the itinerary to our specific preferences. She included everything to make our stay stress free, including transfers and pre-planned meals when available. Communication was wonderful, both before and during our stay. She was always there when we needed her including at the outset of our trip when our scheduled flight from Auckland to Christchurch was cancelled last minute due to an Air New Zealand issue. Transfers throughout our trip were seamless and accommodations were mostly excellent. Car rental was convenient and went smoothly. Highlights of the trip included a stay at the Kahiutara PurPod in Kaikōura, a fishing trip with Tomo, and a helicopter/glacier hike. The overnight cruise to Doubtful Sound is a delightful experience, and we highly recommend including it if you can. We could not have been happier with our KimKim experience. We would highly recommend their services, and will most certainly utilize them for future travel!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 04, 2025
Hi Liu and Joel, Thank you so much for your kind words and amazing pictures! I’m really happy to hear that your New Zealand adventure was such a fantastic experience. It was a pleasure working with you to customize the itinerary, and I’m glad everything went smoothly, even with the last-minute flight change. It sounds like you had some unforgettable moments, from the Kahiutara PurPod to the glacier hike and the Doubtful Sound cruise. I truly appreciate your recommendation, and I’d love to... Read more

Hi Liu and Joel,

Thank you so much for your kind words and amazing pictures! I’m really happy to hear that your New Zealand adventure was such a fantastic experience. It was a pleasure working with you to customize the itinerary, and I’m glad everything went smoothly, even with the last-minute flight change.

It sounds like you had some unforgettable moments, from the Kahiutara PurPod to the glacier hike and the Doubtful Sound cruise. I truly appreciate your recommendation, and I’d love to help you or your friends plan more adventures in the future.

Thanks again for choosing KimKim, and I hope we’ll work together again soon!

Best,

Monika

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.